Receptionist & Administrative Assistant

Advius (Pty) Ltd; Durban; Presencial; ZAR 89.000 - 134.000; Jornada completa

Descripción de la vacante

Advius (Pty) Ltd seeks a warm, well-presented Receptionist & Administrative Assistant for a boutique guesthouse with an on-site beauty bar in Hillcrest, KwaZulu-Natal, near Durban. You will be the first contact for guests and spa clients, managing bookings, inquiries, and general administration in a friendly, hands-on setting.

The role requires strong customer service and admin skills, with 2–3 years of relevant experience and comfort with mobile photography for client records.

Formación

• 2–3 years of reception or administrative experience.
• Computer literate in Word, Excel and email.
• Strong communication and customer service skills.

Responsabilidades

• Welcome guesthouse guests and spa clients.
• Handle telephone, WhatsApp and email enquiries.
• Manage bookings, check-ins and check-outs.
• Prepare invoices and follow up on payments.
• Maintain records and perform general administrative duties.
• Coordinate with housekeeping and spa staff.
• Take occasional spa photos and short videos with client consent.

Conocimientos

Customer service

Communication skills

Hospitality experience

Herramientas

Microsoft Word

Microsoft Excel

Email

Descripción del empleo

Durban, South Africa | Posted on 11/09/2026

Our client is a boutique guesthouse with an on-site beauty bar in Hillcrest, KwaZulu-Natal. They are looking for a warm, well-presented Receptionist & Administrative Assistant to join their team in a permanent position.

As the first point of contact for both guesthouse guests and spa clients, you will manage bookings and appointments, handle enquiries across phone, WhatsApp and email, and keep the administration running smoothly. This role suits a customer-focused person with strong admin skills who enjoys a friendly, hands-on hospitality environment.

KEY RESPONSIBILITIES

• Welcome guesthouse guests and spa clients
• Handle telephone, WhatsApp and email enquiries
• Manage guesthouse bookings, check-ins and check-outs
• Prepare invoices and follow up on payments
• Maintain records and perform general administrative duties
• Coordinate with housekeeping and spa staff
• Take occasional spa photos and short videos (with client consent)

Requirements

MINIMUM REQUIREMENTS

• Previous experience in a similar reception or administrative role (min 2-3 years)
• Computer literate in Microsoft Word, Excel and email
• Strong communication and customer service skills
• Comfortable taking clear smartphone photos and videos

ADVANTAGEOUS

• Hospitality industry experience (guesthouse, hotel or spa)

CANDIDATE PROFILE

• Friendly, warm and professional manner