High-End Retail Store Manager (Eastern Cape)

Mecad Systems; South Africa; Vor Ort; ZAR 420.000 - 750.000; Vollzeit

Zusammenfassung

Mecad Systems is seeking a highly motivated Senior Retail Store Manager for its flagship store in Port Elizabeth, Eastern Cape. You will oversee day-to-day store operations, lead a team of retail associates, drive sales, manage inventory, and ensure exceptional customer service.

The role requires proven leadership, experience in retail management, and a track record of meeting targets. You will implement merchandising strategies, monitor KPIs, schedule staff, control shrinkage, and maintain

Qualifikationen

• Proven track record in achieving sales results.
• Min of 2 years in Management sales experience is vital.
• Integrity, maturity and intelligence.
• A do whatever it takes, action orientated individual that leads by example.
• Systemic thinking and process driven.
• Minimum of 5 years of retail management experience, with a proven track record of success in store operations and sales growth.
• Demonstrated leadership skills with the ability to manage, motivate, and develop a retail team.
• Strong understanding of inventory management, visual merchandising, and loss prevention techniques.
• Excellent customer service and communication skills.
• Proficiency in retail POS systems and basic computer skills (MS Office).
• Ability to work flexible hours, including evenings, weekends, and public holidays.
• Strong problem-solving and decision-making abilities.
• Experience in the Eastern Cape retail market is advantageous.
• Must be based in or willing to relocate to Port Elizabeth, Eastern Cape, ZA.

Aufgaben

• Manage day-to-day store operations, ensuring efficiency and adherence to company standards.
• Lead, train, and motivate a team of retail associates to achieve sales goals and provide outstanding customer service.
• Oversee inventory management, including stocktaking, ordering, and loss prevention.
• Drive store sales performance through effective merchandising, promotions, and customer engagement strategies.
• Ensure compliance with all health, safety, and security regulations.
• Handle customer inquiries, complaints, and returns in a professional and timely manner.
• Develop and implement local marketing initiatives to drive foot traffic and customer acquisition.
• Monitor store performance metrics and implement action plans to address any shortfalls.
• Manage staff scheduling, payroll, and performance reviews.
• Maintain store visual standards and ensure a clean, organized, and welcoming environment for customers.

Kenntnisse

Retail management

Sales leadership

Inventory management

Customer service

Team training

Loss prevention

Jobbeschreibung

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High-end Retail Store Manager (Eastern Cape)

• Coordinate store operations whilst ensuring productivity and efficiency
• Monitoring inventory to ensure items are in stock
• Implement strategies to meet sales and performance targets
• Manage and motivate team members to promote a positive working environment

Duties include

• Coordinate store operations whilst ensuring productivity and efficiency
• Monitoring inventory to ensure items are in stock
• Implement strategies to meet sales and performance targets
• Manage and motivate team members to promote a positive working environment

Requirements

• Proven track record in achieving sales results
• Min of 2 years in Management sales experience is vital
• Integrity, maturity and intelligence
• A do whatever it takes, action orientated individual that leads by example
• Systemic thinking and process driven

Personality traits

• Confident, ambitious, honest, loyal, conscientious, determination, humble, kind, energetic

About the Role

Our client, a well-established entity in the retail sector, is seeking a highly motivated and experienced Senior Retail Store Manager for their flagship store located in Port Elizabeth, Eastern Cape, ZA. This critical role involves overseeing all aspects of store operations, from staff management and customer service to sales performance and inventory control. The ideal candidate will possess strong leadership qualities, a deep understanding of retail best practices, and a passion for delivering exceptional customer experiences. This is an on-site position requiring dedicated presence within the Port Elizabeth area. You will be instrumental in driving sales, fostering a positive work environment, and ensuring the store meets and exceeds its targets, contributing significantly to our client's reputation and success in the region.

Key Responsibilities

• Manage day-to-day store operations, ensuring efficiency and adherence to company standards.
• Lead, train, and motivate a team of retail associates to achieve sales goals and provide outstanding customer service.
• Oversee inventory management, including stocktaking, ordering, and loss prevention.
• Drive store sales performance through effective merchandising, promotions, and customer engagement strategies.
• Ensure compliance with all health, safety, and security regulations.
• Handle customer inquiries, complaints, and returns in a professional and timely manner.
• Develop and implement local marketing initiatives to drive foot traffic and customer acquisition.
• Monitor store performance metrics and implement action plans to address any shortfalls.
• Manage staff scheduling, payroll, and performance reviews.
• Maintain store visual standards and ensure a clean, organized, and welcoming environment for customers.

Requirements

• Minimum of 5 years of retail management experience, with a proven track record of success in store operations and sales growth.
• Demonstrated leadership skills with the ability to manage, motivate, and develop a retail team.
• Strong understanding of inventory management, visual merchandising, and loss prevention techniques.
• Excellent customer service and communication skills.
• Proficiency in retail POS systems and basic computer skills (MS Office).
• Ability to work flexible hours, including evenings, weekends, and public holidays.
• Strong problem-solving and decision-making abilities.
• Experience in the Eastern Cape retail market is advantageous.
• Must be based in or willing to relocate to Port Elizabeth, Eastern Cape, ZA.

Benefits

Our client offers a competitive salary, performance-based bonuses, and a comprehensive benefits package. This role provides the opportunity to lead a dedicated team in a dynamic retail environment. You will be part of a respected organization with clear pathways for career advancement. Benefit from ongoing training and development opportunities designed to enhance your leadership and retail management skills. Join a company that values its employees and fosters a supportive and results-oriented culture.