Helpdesk Technician - Rustenburg

Placements24; Randfontein; Hybrid; ZAR 180,000 - 240,000; Full time

Job summary

Placements24 is seeking a skilled Helpdesk Technician for a client in the Rustenburg area. The role involves being the first point of contact for IT users, diagnosing and resolving hardware, software, and network issues to keep services running smoothly.

You will support a range of clients across the North West province, contribute to incident resolution, and participate in ongoing learning to grow your IT career within a supportive, forward-thinking company.

Responsibilities

• First point of contact for technical support, diagnosing and resolving hardware, software, and network problems.
• Maintains system uptime and user productivity through prompt and effective support.
• Opportunities for continuous learning and development in IT support.

Job description

About the Role

Our client, a growing IT solutions provider, is seeking a skilled and detail-oriented Helpdesk Technician to join their team based in Rustenburg . This role is perfect for someone with a strong technical aptitude and a passion for assisting users with their IT-related issues. You will be the first point of contact for technical support, diagnosing and resolving hardware, software, and network problems efficiently. This is a fantastic opportunity to advance your IT career within a supportive and forward-thinking company, contributing to the smooth operation of technology services for various clients across the North West province. The successful candidate will play a vital role in maintaining system uptime and ensuring user productivity through prompt and effective technical assistance. We are committed to fostering a positive work environment and offering opportunities for continuous learning and development in the field of IT support.