Healthcare Front Desk Receptionist - Patient Care

Netcare; Gqeberha; On-site; ZAR 167,000 - 234,000; Full time

Job summary

Netcare invites applications for a Receptionist to be the first point of contact at our clinic in Gqeberha. You will answer phones, greet visitors, book meeting rooms, manage front desk operations and support general admin tasks to ensure smooth patient flow.

The ideal candidate has Grade 12 and 1–2 years of admin/reception experience, strong MS Office skills, excellent communication, and a presentable, confidential, and reliable demeanour to uphold Netcare’s standards of care and service.

Qualifications

• Proficient in MS Office and basic administration.
• Strong telephone etiquette and communication abilities.
• Presentable, reliable and able to maintain confidentiality.
• Excellent spelling and attention to detail.
• Able to handle pressure and deliver quality customer service.

Responsibilities

• Answer phones and handle telephonic and in-person inquiries.
• Greet visitors and direct them to meetings or patient areas.
• Book meeting rooms and coordinate diaries for professionals.
• Assist with front desk duties and basic admin tasks.
• Record and relay messages accurately and manage payments as needed.
• Maintain records and support information management.

Skills

MS Office

Telephone skills

Excellent communication

Presentable

Listening skills

Customer focus

Attention to detail

Confidentiality

Reliability

Education

Grade 12 or equivalent NQF Level 4 qualification

Job description

Netcare invites applications for a Receptionist to be the first point of contact at our clinic in Gqeberha. You will answer phones, greet visitors, book meeting rooms, manage front desk operations and support general admin tasks to ensure smooth patient flow.

The ideal candidate has Grade 12 and 1–2 years of admin/reception experience, strong MS Office skills, excellent communication, and a presentable, confidential, and reliable demeanour to uphold Netcare’s standards of care and service.