Front Desk & Office Admin – Medical Aid

Cash Crusaders; Cape Town; On-site; ZAR 120,000 - 180,000; Full time

Benefits offered by this job

Discovery Hospital Plan medical aid

Job summary

Cash Crusaders in Cape Town seeks a professional Receptionist to be the first point of contact for employees, customers and visitors. You will provide front-desk and admin support, ensuring reception and office activities run efficiently in a fast-paced environment.

The role demands a high standard of communication, organisational skills and a customer-focused approach, with responsibility for switchboard duties, visitor management and broad administrative tasks.

Qualifications

• Grade 12 / High School Diploma.
• 2 years' receptionist/administrative experience.
• Experience operating a switchboard.
• Intermediate Microsoft Excel skills.
• Computer literacy and office software knowledge.
• Knowledge of administrative procedures.
• Customer service principles and practices.
• Excellent verbal and written communication.
• Professional personal presentation.
• Strong customer service orientation.

Responsibilities

• Operate the company switchboard, answer calls, take messages and direct calls.
• Welcome and attend to clients, visitors and guests professionally.
• Manage incoming and outgoing correspondence.
• Maintain a professional and welcoming reception area.
• Provide a high standard of customer service at all times.
• Provide general administrative support to the Cape Town office.
• Book meeting rooms and assist with meeting arrangements.
• Arrange car hire for management when required.
• Coordinate courier collections and deliveries.
• Order and maintain office stationery and consumables.
• Assist with office-related services management.
• Monitor telephone usage and call costs; oversee cleaning, pest-control and window-cleaning coordination.
• Ensure reception and office areas remain clean, organised and professional.
• Maintain professionalism and customer service with employees, customers, suppliers and visitors.
• Assist with additional administrative responsibilities as required.

Skills

Switchboard operation

Customer service

Verbal communication

Written communication

Office software

Organisational skills

Attention to detail

Professional presentation

Interpersonal skills

Time management

Education

Grade 12 / High School Diploma

Tools

Microsoft Excel

Job description

Cash Crusaders in Cape Town seeks a professional Receptionist to be the first point of contact for employees, customers and visitors. You will provide front-desk and admin support, ensuring reception and office activities run efficiently in a fast-paced environment.

The role demands a high standard of communication, organisational skills and a customer-focused approach, with responsibility for switchboard duties, visitor management and broad administrative tasks.