Hospital Receptionist - Patient Admissions & Support

Netcare; South Africa; On-site; ZAR 150,000 - 190,000; Full time

Job summary

Netcare Sunninghill Hospital is seeking a friendly receptionist to be the first point of contact for patients and visitors. You will manage admissions, verify patient details in SAP, and assist with digital platforms including the Netcare mobile app. Strong communication and reliability are essential.

Responsibilities include answering calls, guiding patients, and maintaining a tidy, professional reception area while upholding Netcare's values and privacy policies.

Qualifications

• Experience in a hospital environment preferred.
• Proven customer service skills and professional demeanour.
• Competent data entry and ability to manage patient information.
• Excellent verbal communication and telephone etiquette.

Responsibilities

• Greet patients and visitors, direct to departments and answer queries.
• Handle admissions and verify patient information in SAP.
• Assist with online admissions and Netcare mobile app processes.
• Answer calls, transfer to departments and record messages accurately.
• Maintain a clean, welcoming reception area and support management as needed.

Skills

Customer service

Verbal communication

Data entry

Telephone etiquette

Education

Grade 12/NQF 4

Tools

SAP ISH

Job description

Netcare Sunninghill Hospital is seeking a friendly receptionist to be the first point of contact for patients and visitors. You will manage admissions, verify patient details in SAP, and assist with digital platforms including the Netcare mobile app. Strong communication and reliability are essential.

Responsibilities include answering calls, guiding patients, and maintaining a tidy, professional reception area while upholding Netcare's values and privacy policies.