Head of Regional Sales Operations

Placements24; Durban; Hybrid; ZAR 180,000 - 360,000; Full time

Benefits offered by this job

Competitive salary package

Medical aid

Retirement benefits

Hybrid work arrangement

Generous leave policies

Learning & development programs

Job summary

Placements24 is seeking a dynamic Head of Regional Sales Operations to lead our sales support functions in Durban, KwaZulu-Natal. The role focuses on optimizing sales processes, forecasting, territory planning, and performance analytics to scale regional revenue.

You will manage the sales tech stack, collaborate with cross-functional teams, and develop targets, quotas, and budgets. This is a senior leadership position with hybrid work options and growth opportunities.

Qualifications

• Bachelor's degree in Business Administration, Marketing, or a related field.
• MBA is a plus.

Responsibilities

• Oversee and optimize sales operations including forecasting, pipeline management, territory planning, and performance analysis.
• Develop and implement sales processes, policies, and best practices to drive efficiency.
• Manage the sales technology stack, including CRM systems and reporting dashboards.
• Collaborate with sales leadership to set targets, quotas, and compensation plans.
• Analyze sales data to identify trends and opportunities, and provide training to the sales team.

Skills

Analytical thinking

Leadership

Cross-functional collaboration

Strategic planning

Communication

Education

Bachelor's degree in Business Administration/Marketing or related field

MBA (preferred)

Tools

Salesforce

CRM systems

Reporting dashboards

Job description

About the Role

Our client is actively seeking a dynamic and strategic Head of Regional Sales Operations to lead their sales support functions. This senior management position is located in the vibrant port city of Durban, KwaZulu-Natal . The successful candidate will be instrumental in enhancing sales team productivity, optimizing sales processes, and ensuring the efficient execution of sales strategies across the region. We are looking for a results-oriented leader with a deep understanding of sales operations, strong analytical skills, and the ability to collaborate effectively with sales, marketing, and operational teams. This is an excellent opportunity to shape the operational backbone of a growing sales organization in a key South African economic hub.

Key Responsibilities

Oversee and optimize all aspects of sales operations, including sales forecasting, pipeline management, territory planning, and performance analysis. Develop and implement sales processes, policies, and best practices to drive efficiency and effectiveness. Manage the sales technology stack, including CRM systems, sales enablement tools, and reporting dashboards. Collaborate with sales leadership to set sales targets, quotas, and compensation plans. Analyze sales data to identify trends, opportunities, and areas for improvement. Provide training and support to the sales team on operational processes and tools. Ensure accurate and timely sales reporting and performance metrics. Drive initiatives to improve customer experience and streamline the sales cycle. Manage the sales operations budget and ensure efficient resource allocation. Lead and develop a high-performing sales operations team.

Requirements

Bachelor's degree in Business Administration, Marketing, or a related field. An MBA is a plus. Minimum of 7 years of experience in sales operations, with at least 3 years in a management role. Proven track record in optimizing sales processes and improving sales team performance. Expertise in CRM systems (e.g., Salesforce) and sales analytics tools. Strong understanding of sales methodologies and go-to-market strategies. Excellent analytical, problem-solving, and strategic thinking skills. Exceptional communication, interpersonal, and leadership abilities. Ability to work effectively with cross-functional teams. Experience in managing budgets and resources. Must be based in or willing to relocate to Durban, KwaZulu-Natal .

Benefits

Our client offers a competitive salary package with performance-based incentives, comprehensive medical aid, and retirement benefits. This role provides significant opportunities for professional growth and career advancement within a leading organization. You will be part of a supportive and dynamic work environment in Durban, KwaZulu-Natal . The hybrid work arrangement offers flexibility to balance work and personal life. Additional benefits include generous leave policies and access to continuous learning and development programs designed to enhance your skills and career trajectory.