Head of Regional Sales Operations

Placements24; Cape Town; On-site; ZAR 1,200,000 - 2,400,000; Full time

Benefits offered by this job

Bonus structure

Equity options

Medical and dental coverage

Pension scheme

International trainings

Wellness programs

Community outreach

Job summary

Placements24 is seeking a Head of Regional Sales Operations in Cape Town to design and drive sales operations strategy for a fast-growing technology firm. You will oversee CRM, data integrity, forecasting, and KPI-led performance insights while partnering with sales leadership to set ambitious targets and compensation plans.

With 10+ years in sales operations and at least 5 years in senior roles, you will lead cross-functional teams, optimize processes, and champion technology adoption to scale

Qualifications

• 10+ years of experience in sales operations, with at least 5 years in a leadership role.
• Proven ability to design and optimize sales processes and systems.
• Expertise in CRM platforms (e.g., Salesforce) and sales analytics.
• Strong understanding of revenue operations, forecasting, and targets.
• Excellent communication, negotiation and stakeholder management.
• Demonstrated ability to lead high-performing teams in tech/SaaS.

Responsibilities

• Lead the development and execution of regional sales operations strategy.
• Design and maintain sales processes, policies, and procedures to optimize performance.
• Oversee CRM administration, data integrity, forecasting, and pipeline management.
• Develop KPIs and dashboards for sales performance tracking and analysis.
• Collaborate with sales leadership to set targets, quotas, and compensation plans.
• Identify opportunities for process improvement and technology adoption.
• Train and support sales teams on new processes and tools.
• Manage sales operations budget and resource allocation.
• Ensure effective territory planning and account assignment.
• Drive cross-functional alignment with marketing, finance and customer success.

Skills

Sales operations leadership

CRM analytics

Forecasting

KPIs & dashboards

Stakeholder management

Team leadership

Education

Bachelor’s degree

MBA (preferred)

Tools

Salesforce

Sales analytics tools

Job description

About the Role

Our client, a rapidly expanding technology firm, is looking for an accomplished Head of Regional Sales Operations to spearhead sales operational strategies in the dynamic market of Cape Town, Western Cape. This senior leadership position requires a strategic thinker with a deep understanding of sales processes, CRM systems, and performance analytics. You will be responsible for designing, implementing, and managing the sales operations infrastructure that supports our sales teams to achieve ambitious revenue targets. This role is critical to our growth and will involve close collaboration with sales leadership, marketing, and product development teams to ensure seamless go-to-market execution. The ideal candidate will be a proactive leader capable of driving efficiency and scalability within our sales organization.

Key Responsibilities

• Lead the development and execution of regional sales operations strategy to support business objectives.
• Design, implement, and maintain sales processes, policies, and procedures to optimize sales team performance.
• Oversee CRM administration, data integrity, and reporting, ensuring accurate sales forecasting and pipeline management.
• Develop and manage key performance indicators (KPIs) and dashboards for sales performance tracking and analysis.
• Collaborate with sales leadership to set sales targets, quotas, and compensation plans.
• Identify opportunities for sales process improvement and technology adoption to enhance efficiency.
• Train and support sales teams on new processes, tools, and best practices.
• Manage sales operations budget and resource allocation.
• Ensure effective territory planning and account assignment strategies.
• Drive cross-functional alignment between sales, marketing, finance, and customer success.

Requirements

• Bachelor's degree in Business, Marketing, or a related field; MBA or advanced degree preferred.
• 10+ years of experience in sales operations, with at least 5 years in a leadership role.
• Proven experience in designing and optimizing sales processes and systems.
• Expertise in CRM platforms (e.g., Salesforce) and sales analytics tools.
• Strong understanding of sales methodologies and revenue operations.
• Excellent analytical, strategic thinking, and problem-solving skills.
• Exceptional communication, negotiation, and stakeholder management abilities.
• Demonstrated ability to lead and develop high-performing teams.
• Experience in the technology or SaaS industry is highly desirable.
• Ability to thrive in a fast-paced, evolving environment.

Benefits

• Our client offers a competitive remuneration package, including a performance-based bonus structure and equity options.
• We provide comprehensive medical and dental coverage.
• A generous pension scheme.
• Opportunities for international training and conferences.
• Employees are encouraged to participate in company-sponsored wellness programs and community outreach initiatives.

This is a challenging yet rewarding role within a growing company based in Cape Town, Western Cape, offering significant career advancement prospects.