Head of E-commerce Growth

Placements24; Sandton; Hybrid; ZAR 1,800,000 - 2,400,000; Full time

Benefits offered by this job

Executive salary package

Performance bonuses

Health insurance

Retirement planning

Generous paid time off

Job summary

Placements24 in Sandton, Gauteng, is seeking a visionary Head of E-commerce Growth to lead expansion, revenue growth, and customer acquisition across all channels. This senior role requires deep e-commerce expertise, strategic marketing, and data-driven leadership to drive sustained market share gains.

You will build and mentor a cross-functional team, partner with executives, and optimize the customer journey from acquisition to retention in a hybrid work setting.

Qualifications

• 8+ years in e-commerce growth with P&L responsibility.
• Proven success in scalable growth strategies and revenue uplift.
• Deep knowledge of digital marketing, acquisition, retention, and CX.

Responsibilities

• Develop and execute a comprehensive e-commerce growth strategy.
• Identify new markets, products, and partnerships.
• Lead optimization of customer journey across channels.
• Mentor a multidisciplinary growth team.
• Drive multi-channel acquisition (performance marketing, SEO, content, social).
• Enhance loyalty, repeat purchases, and lifetime value.
• Analyze market trends and data to identify growth levers.
• Manage growth budget and ROI; align with exec leadership.
• Foster data-driven decision making.

Skills

Growth strategy

P&L ownership

Digital marketing

Leadership

Analytics

Education

Bachelor’s in Business/Marketing/Economics

MBA desirable

Tools

Analytics tools

E-commerce platforms

Job description

About the Role

Our client, a rapidly expanding and innovative e-commerce company, is seeking a visionary and results-driven Head of E-commerce Growth to lead their strategic expansion initiatives. This senior leadership role, based in the bustling commercial hub of Sandton, Gauteng , will be responsible for identifying, developing, and executing strategies to accelerate revenue growth, increase market share, and enhance customer acquisition and retention across all e-commerce channels. The ideal candidate will possess a deep understanding of the e-commerce landscape, a proven ability to drive significant growth through strategic marketing, operational optimization, and customer experience enhancements. You will lead a multidisciplinary team, fostering a culture of innovation and data-driven decision-making. This is a high-impact position offering the opportunity to shape the future trajectory of a leading online business.

Key Responsibilities

• Develop and implement a comprehensive e-commerce growth strategy aligned with the company's overall business objectives.
• Identify and capitalize on new market opportunities, product expansions, and strategic partnerships to drive revenue growth.
• Oversee and optimize all aspects of the customer journey, from acquisition through retention, to maximize lifetime value.
• Lead and mentor a team of marketing, product, and operations professionals focused on growth initiatives.
• Drive customer acquisition through a multi-channel marketing approach, including performance marketing, SEO, content, and social media.
• Implement strategies to enhance customer loyalty, repeat purchase rates, and overall customer satisfaction.
• Analyze market trends, competitive landscape, and customer data to identify growth levers and potential disruptions.
• Manage the e-commerce growth budget, ensuring efficient allocation of resources and maximum ROI.
• Collaborate closely with executive leadership to define growth targets and strategic priorities.
• Champion a data-driven culture, utilizing analytics and insights to inform all growth-related decisions.

Requirements

• Minimum of 8 years of progressive experience in e-commerce, with a significant focus on driving growth and P&L responsibility.
• Demonstrated success in developing and executing scalable growth strategies that have resulted in substantial revenue increases.
• Deep understanding of digital marketing, customer acquisition, retention marketing, and customer experience best practices.
• Proven leadership experience, with the ability to inspire, motivate, and manage high-performing teams.
• Strong analytical and quantitative skills, with proficiency in data analysis and modeling.
• Excellent strategic thinking, problem-solving, and decision-making abilities.
• Exceptional communication, negotiation, and interpersonal skills.
• Bachelor's degree in Business Administration, Marketing, Economics, or a related field; MBA or advanced degree is highly desirable.
• Experience with various e-commerce platforms, technologies, and analytics tools.
• Ability to thrive in a fast-paced, dynamic, and results-oriented environment, working effectively in a hybrid setting.

Benefits

Our client offers a highly competitive executive salary, performance-based bonuses, and a comprehensive benefits package, including top-tier health insurance, retirement planning, and significant paid time off. This role provides unparalleled opportunities for professional growth and leadership development within a rapidly scaling organization. The hybrid work model offers a balanced approach to work and personal life. Employees benefit from a culture that fosters innovation, collaboration, and continuous improvement. Located in the prestigious business district of Sandton, Gauteng , this position is at the forefront of e-commerce innovation. Join a company that is committed to empowering its employees and driving significant market impact.