Head Guide

Craven Cottage CC; uMnambithi; Presencial; ZAR 350 000 - 550 000; Tempo integral

Resumo da oferta

Craven Cottage CC seeks an experienced guide to lead and mentor a guiding team within a Big 5 reserve in KwaZulu-Natal. You will deliver engaging game drives, share conservation knowledge, and ensure guest safety and satisfaction while coordinating with lodge management.

The role requires FGASA Level 2, First Aid, a valid PDP, DEAT/NDT registration, ARH, and a strong, mature, solution-driven approach. Applicants with lead trails and 4x4 qualifications are preferred.

Qualificações

• FGASA Level 2 (NQF 4) required.
• First Aid qualification required.
• Driver's license and PDP required.
• DEAT and NDT registration required.
• Advanced Rifle Handling (ARH) required.
• Lead Trails Guide qualification advantageous.
• Advanced 4x4 driving qualification advantageous.
• 5+ years guiding on a Big 5 reserve preferred.

Responsabilidades

• Conduct informative and engaging game drives with emphasis on guest safety and conservation.
• Share wildlife knowledge and reserve environment with guests.
• Host guests confidently and maintain excellent relations.

Conhecimentos

Team leadership

Guest relations

Problem-solving

Communication

Safety awareness

Descrição da oferta de emprego

Guiding & Guest Experience

• Conduct informative and engaging game drives while prioritising guest safety.


• Share knowledge of wildlife, conservation and the reserve’s natural environment.


• Host guests confidently and maintain excellent guest relations.


• Tailor safari experiences to guest interests while following reserve procedures.

Team Leadership & Mentorship

• Lead, support and mentor the guiding team.


• Coordinate guiding activities and maintain consistent service standards.


• Identify training needs and support the development of junior guides.


• Communicate effectively with lodge management and other departments.

Equipment & Safety

• Oversee vehicle readiness and guiding equipment checks.


• Report technical faults and coordinate maintenance requirements.


• Maintain safe firearm-handling practices and follow applicable operating procedures.


• Ensure guiding activities comply with lodge and reserve safety standards.

Requirements

• FGASA Level 2 (NQF 4).


• A valid First Aid qualification.


• A valid driver's licence and Professional Driving Permit (PDP).


• DEAT and NDT registration.


• Advanced Rifle Handling (ARH).


• Lead Trails Guide qualification would be advantageous.


• An advanced 4x4 driving qualification would be advantageous.


• At least 5 years’ guiding experience on a Big 5 reserve.


• Strong technical skills and an analytical approach to problem-solving.


• Proven team leadership and mentorship skills.


• Excellent guest relations skills and confidence when hosting.


• Professional presentation and strong verbal communication skills.


• A mature, confident and dependable approach.


• Sober habits.