Field Guide

Craven Cottage CC; Thabazimbi; On-site; ZAR 201,000 - 290,000; Full time

Job summary

Craven Cottage CC is seeking a dedicated Field Guide to manage safari experiences, host guests, and ensure safety and quality across drives and bush walks. You will lead orientations, track wildlife, and deliver informative talks while maintaining guest relations and asset care.

Requirements include Level 2 FGASA Trails Guide NQF4, rifle proficiency, First Aid Level 1, and a valid driver’s license. The role demands flexibility, teamwork, and proactive service in a luxury wildlife lodge setting.

Qualifications

• Level 2 FGASA Trails Guide NQF4 is required.
• Trails Guide qualification essential.
• Rifle proficiency required (ARH).
• First Aid Level 1 required.
• Driver’s License & PR-DP essential.

Responsibilities

• Maintain all procedures for Guides and Safari department operations.
• Conduct guest orientations, guided game drives, and bush walks.
• Ensure safety, guest relations, and asset care during experiences.
• Handle incidents and emergencies in collaboration with management.

Skills

Attention to detail

Effective communication

Team player

Time management

Discipline

Proactive

Education

FGASA Level 2 Trails Guide NQF4

Trails Guide qualification

Rifle Proficiency

First Aid Level 1

Driver’s License

ARH Certification

Tools

Rifle Proficiency

First Aid Kit

Driver’s License

PR-DP

Job description

Duties:

• Follow all procedures for maintaining the overall operation of the Guides and Safari department, including individual, family and kids’ safari experiences, safety, excellent guest and staff relations, hosting of guests, and all equipment, vehicles, and assets.
• Perform all Field Guide functions according to the standards, including guest introductory and safety orientations, guided game drives and interpretive bush walks, tracking, identification of spoor, delivering informative lectures on relevant ecological topics, and drinks stops and other bush events.
• Be available for all game drives, back-up drives, and stand-by duties as directed.
• Practice proficient and safe weapon handling as directed.
• Contribute to the lodge social media platforms, ensuring consistent delivery of relevant and appealing information with the broad aim of increasing knowledge of the wildlife and operating area.
• Assist with incident handling in the event of emergency / evacuation, including medical emergencies, fire, and flood.
• Ensure all guest information available is collected and communicated prior to arrival.
• Collect guest information while speaking to guests; inform the Management to record and act on guest preferences.
• Ensure all guest complaints are reported to your Head of Department/Management immediately.

Requirements:

• Level 2 full trails with FGASA Nature Site Guide NQF4 and Trails Guide qualification
• ARH and Rifle Proficiency, First Aid Level 1, Driver’s License and Pr-DP.
• Previous experience as Field Guide at a Luxury Safari Lodge
• Excellent attention to detail, excellent hygiene principles.
• Guest focus philosophy
• Effective communication skills (written and verbal), practicing honest communication.
• Team player with positive attitude, enthusiasm and emotional control.
• Excellent time management and self-discipline.
• Proactive, use initiative and creative flair when required.
• Committed and loyal, adaptable, and flexible.