Hands-On IT Support Technician Apprentice

Placements24; LegKraal Gate; On-site; ZAR 67,000 - 100,000; Full time

Job summary

Placements24 in Mahikeng is seeking an enthusiastic IT Support Technician Apprentice to join our on-site team. You will troubleshoot hardware, software and network issues, support end-users, and gain hands-on experience in a structured apprenticeship.

You'll receive on-the-job training, mentorship from seasoned IT professionals, and opportunities to earn industry certifications. The role offers a pathway to full-time employment after successful completion of the apprenticeship.

Qualifications

• Matriculation certificate or equivalent is required.
• Basic understanding of Windows and macOS operating systems.
• Familiarity with computer hardware components.
• Strong problem-solving and analytical abilities.
• Excellent communication and customer service skills.
• Willingness to work on-site in Mahikeng.

Responsibilities

• Provide first-level IT support to end-users for hardware, software, and network issues.
• Install, configure, and maintain computer hardware and software.
• Troubleshoot and resolve technical problems efficiently.
• Assist with network setup and maintenance.
• Manage user accounts and permissions.
• Respond to IT support tickets and service requests in a timely manner.
• Perform regular system checks and updates.
• Document IT procedures, configurations, and solutions.
• Provide basic training to users on IT systems.
• Collaborate with senior IT staff on projects and problem resolution.

Skills

IT support

Hardware troubleshooting

Software troubleshooting

Customer service

Communication

Education

Matriculation certificate

CompTIA A+ certification (advantage)

Job description

Placements24 in Mahikeng is seeking an enthusiastic IT Support Technician Apprentice to join our on-site team. You will troubleshoot hardware, software and network issues, support end-users, and gain hands-on experience in a structured apprenticeship.

You'll receive on-the-job training, mentorship from seasoned IT professionals, and opportunities to earn industry certifications. The role offers a pathway to full-time employment after successful completion of the apprenticeship.