Guest Service Specialist — New Eatery Launch

Pedros Chicken; Klerksdorp; On-site; ZAR 67,000 - 100,000; Full time

Job summary

Pedros Chicken in Klerksdorp, South Africa is opening a brand-new store in the North West. Join our launch team to deliver exceptional dine-in service and help build a positive customer experience from day one.

We seek passionate, energetic individuals who can greet guests, present menus, take orders, and coordinate with kitchen and cashier teams to ensure smooth service and a clean dining area. Previous hospitality experience and flexible shifts are preferred.

Qualifications

• Previous hospitality experience preferred.
• Good verbal communication skills.
• Ability to work flexible shifts.

Responsibilities

• Greet and seat customers professionally.
• Present menus and explain specials.
• Take accurate food and beverage orders.
• Serve meals and beverages promptly.
• Check customer satisfaction during service.
• Clear and reset tables efficiently.
• Process payments when required.
• Manage customer complaints professionally.
• Maintain cleanliness in dining areas.
• Coordinate with kitchen and cashier teams.

Skills

Interpersonal skills

Customer focus

Communication skills

Multitasking ability

Emotional intelligence

Service orientation

Conflict handling skills

Professional presentation

Job description

Pedros Chicken in Klerksdorp, South Africa is opening a brand-new store in the North West. Join our launch team to deliver exceptional dine-in service and help build a positive customer experience from day one.

We seek passionate, energetic individuals who can greet guests, present menus, take orders, and coordinate with kitchen and cashier teams to ensure smooth service and a clean dining area. Previous hospitality experience and flexible shifts are preferred.