Durban Launch Waitstaff — Energetic Guest Service Pro

Pedros Chicken; Durban; On-site; ZAR 67,000 - 100,000; Full time

Job summary

Pedros Chicken in Durban is opening a brand-new store and seeking passionate, energetic individuals to join our launch team. You will deliver high-quality dine-in service, greet and seat guests, present menus, take orders, and ensure a positive customer experience during busy shifts.

Join our dynamic team to grow with the brand, coordinate with kitchen and cashier staff, maintain cleanliness, handle payments, and manage guest feedback with professionalism on a flexible schedule.

Qualifications

• Previous hospitality experience preferred.
• Good verbal communication skills.
• Ability to work flexible shift.

Responsibilities

• Greet and seat customers professionally.
• Present menus and explain specials.
• Take accurate food and beverage orders.
• Serve meals and beverages promptly.
• Check customer satisfaction during service.
• Clear and reset tables efficiently.
• Process payments when required.
• Manage customer complaints professionally.
• Maintain cleanliness in dining areas.
• Coordinate with kitchen and cashier teams.

Skills

Interpersonal skills

Customer focus

Communication skills

Multitasking ability

Emotional intelligence

Service orientation

Conflict handling skills

Professional presentation

Job description

Pedros Chicken in Durban is opening a brand-new store and seeking passionate, energetic individuals to join our launch team. You will deliver high-quality dine-in service, greet and seat guests, present menus, take orders, and ensure a positive customer experience during busy shifts.

Join our dynamic team to grow with the brand, coordinate with kitchen and cashier staff, maintain cleanliness, handle payments, and manage guest feedback with professionalism on a flexible schedule.