Guest Experience Host - Dynamic Launch Dining Team

Pedros Chicken; Wes-Kaap; On-site; ZAR 96,000 - 144,000; Full time

Job summary

Pedros Chicken in Cape Town is opening a brand-new restaurant and seeks energetic individuals to join the launch team. Deliver high-quality dine-in service and ensure a positive customer experience from day one.

Roles involve greeting guests, taking orders, serving meals, handling payments, and maintaining a clean dining area while coordinating with kitchen and cashier teams to ensure smooth service.

Qualifications

• Previous hospitality experience preferred.
• Good verbal communication skills.
• Ability to work flexible shift.

Responsibilities

• Greet and seat customers professionally.
• Present menus and explain specials.
• Take accurate food and beverage orders.
• Serve meals and beverages promptly.
• Check customer satisfaction during service.
• Clear and reset tables efficiently.
• Process payments when required.
• Manage customer complaints professionally.
• Maintain cleanliness in dining areas.
• Coordinate with kitchen and cashier teams.

Skills

Interpersonal skills

Customer focus

Communication skills

Multitasking ability

Emotional intelligence

Service orientation

Conflict handling skills

Professional presentation

Job description

Pedros Chicken in Cape Town is opening a brand-new restaurant and seeks energetic individuals to join the launch team. Deliver high-quality dine-in service and ensure a positive customer experience from day one.

Roles involve greeting guests, taking orders, serving meals, handling payments, and maintaining a clean dining area while coordinating with kitchen and cashier teams to ensure smooth service.