Guest Experience Associate - Fast-Paced Restaurant Launch

Pedros Chicken; Pinetown; On-site; ZAR 96,000 - 131,000; Full time

Job summary

Pedros Chicken in Pinetown is hiring to support the launch of our brand-new store. Join a dynamic launch team and grow skills in a fast-paced hospitality environment, contributing to building a strong store culture from day one.

As part of the dining team you will deliver high-quality dine-in service and ensure a positive customer experience, greeting customers, taking orders, and coordinating with kitchen and cashier staff.

Qualifications

• Previous hospitality experience preferred.
• Good verbal communication skills.
• Ability to work flexible shifts.

Responsibilities

• Greet and seat customers professionally.
• Present menus and explain specials.
• Take accurate food and beverage orders.
• Serve meals and beverages promptly.
• Check customer satisfaction during service.
• Clear and reset tables efficiently.
• Process payments when required.
• Manage customer complaints professionally.
• Maintain cleanliness in dining areas.
• Coordinate with kitchen and cashier teams.

Skills

Interpersonal skills

Customer focus

Communication skills

Multitasking ability

Emotional intelligence

Service orientation

Conflict handling skills

Professional presentation

Job description

Pedros Chicken in Pinetown is hiring to support the launch of our brand-new store. Join a dynamic launch team and grow skills in a fast-paced hospitality environment, contributing to building a strong store culture from day one.

As part of the dining team you will deliver high-quality dine-in service and ensure a positive customer experience, greeting customers, taking orders, and coordinating with kitchen and cashier staff.