Guest Room Attendant & Service Excellence

Hilton Worldwide Holdings Inc.; South Africa; Presencial; ZAR 120.000 - 160.000; Tempo integral

Resumo da vaga

Protea Hotels by Marriott is seeking a role in Food & Beverage leadership to supervise and support staff, ensuring guest satisfaction and adherence to standards. Responsibilities include hiring, training, scheduling, evaluating, counseling, and motivating employees while maintaining safety and confidentiality of company assets.

The position emphasizes teamwork, professional communication, and a proactive approach to guest needs, with a focus on quality, efficiency, and cost-savings across shifts.

Qualificações

• High school diploma or GED required.
• At least 2 years of related work experience.
• At least 1 year of supervisory experience.

Responsabilidades

• Ensure staff teamwork to deliver optimum service.
• Hire, train, schedule, evaluate, counsel, and motivate employees.
• Follow safety and security policies; report accidents and unsafe conditions.
• Maintain quality, efficiency, and cost-savings initiatives.

Conhecimentos

Team leadership

Guest service

Communication

Staff training

Problem solving

Formação

High school diploma or GED

2+ years related work experience

1+ year supervisory experience

Descrição da vaga

Protea Hotels by Marriott is seeking a role in Food & Beverage leadership to supervise and support staff, ensuring guest satisfaction and adherence to standards. Responsibilities include hiring, training, scheduling, evaluating, counseling, and motivating employees while maintaining safety and confidentiality of company assets.

The position emphasizes teamwork, professional communication, and a proactive approach to guest needs, with a focus on quality, efficiency, and cost-savings across shifts.