Guest Experience & Excursions Lead (Live Out)

Lodgistics Professional Hospitality Solutions; Cape Town; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Lodgistics Professional Hospitality Solutions in Simon's Town is seeking a confident Guest Activity Coordinator to manage guest excursions, activities and transfers between two properties in the Simon's Town and Glencairn area. This is a hands-on, guest-facing role combining driving, tour guiding and exceptional guest service.

You will engage with guests from diverse backgrounds, tailor experiences to interests, and ensure smooth transport and schedules.

Qualifications

• Valid driver's license and PDP essential.
• Advanced driving qualification advantageous.
• Experience hosting guests on tours, excursions or transfers.
• Excellent knowledge of Cape Town attractions and activities.
• Ideally based in or near Simon's Town / Glencairn.
• Well-presented, professional and well-spoken.
• Excellent communication and interpersonal skills.
• Comfortable engaging with guests from diverse backgrounds.
• Highly organised and able to work independently.
• Strong sense of responsibility and ownership of the guest experience.

Responsibilities

• Coordinate and manage guest excursions, activities and transfers across both properties.
• Professionally drive and host guests during transfers, tours and excursions.
• Recommend suitable Cape Town attractions based on guest interests.
• Coordinate schedules between the two properties and manage transport requirements.
• Ensure excursions and transfers run smoothly and on time.
• Take ownership of the guest experience while guests are away.
• Provide knowledgeable, engaging and professional interaction throughout experiences.

Skills

Driving

Guest interaction

Communication

Organisation

Guest service

Job description

Lodgistics Professional Hospitality Solutions in Simon's Town is seeking a confident Guest Activity Coordinator to manage guest excursions, activities and transfers between two properties in the Simon's Town and Glencairn area. This is a hands-on, guest-facing role combining driving, tour guiding and exceptional guest service.

You will engage with guests from diverse backgrounds, tailor experiences to interests, and ensure smooth transport and schedules.