Guest Activities Coordinator

Phoenix Recruitment; Hout Bay; On-site; ZAR 89,000 - 179,000; Full time

Job summary

Phoenix Recruitment in South Africa seeks a hands-on tour guide to plan and manage guest activities, tours, and transfers between properties and local attractions.

You will accompany guests on excursions, provide engaging local commentary, and arrange custom itineraries based on individual interests while maintaining clear schedules with management and transport teams.

Qualifications

• Grade 12 is required.
• Tour guiding qualification is advantageous.
• 2+ years of related experience is advantageous.
• Valid driver's license and PrDP/PDP are required.
• Knowledge of regional attractions, restaurants, wine farms and landmarks.
• Strong hosting and communication skills for international guests.

Responsibilities

• Plan and manage guest activities, tours and transfers.
• Accompany guests on excursions with engaging local commentary and safety.
• Suggest and arrange custom itineraries based on guest interests.
• Maintain clear schedules with management and transport teams.
• Provide professional and safe driving services for daily activities and transfers.

Skills

Polished communication

Guest interaction

Hosting abilities

Education

Grade 12

Tools

Driver's license & PrDP/PDP

Job description

Duties

• Plan and manage guest activities, tours, and transfers between properties and local attractions.
• Accompany guests on excursions, providing engaging local commentary and ensuring safety.
• Suggest and arrange custom itineraries based on individual guest preferences and interests.
• Maintain clear schedules with management and transport teams regarding guest movements.
• Provide professional and safe driving services for daily activities and transfers.

Requirements

• Grade 12
• A tour guiding qualification will be an advantage
• At least 2+ years experience in a similar role will be an advantage
• Driver's licence & valid Professional Driving Permit (PrDP/PDP).
• Deep knowledge of regional attractions, restaurants, wine farms, and cultural landmarks.
• Polished communication and hosting abilities to interact comfortably with diverse international guests.
• Prior background in hospitality, tourism, or excursion coordination.