Guest Experience Ambassador, Food & Beverage

Ejobdesign; Stellenbosch Local Municipality; On-site; ZAR 100,000 - 167,000; Full time

Benefits offered by this job

Empowering environment

Risk benefits

21 days leave per annum

Training and development opportunities

Job summary

Oude Werf Hotel in Stellenbosch is seeking a dedicated Food Service Ambassador for a fixed-term contract. You will welcome and seat guests, service from start to finish across restaurant, room service and events, upsell products, and help achieve targets with a guest-first approach.

Requirements include a minimum of two years’ experience in food service, strong communication and knowledge of food and wine, flexibility for shifts, weekends and holidays, and micros experience.

Qualifications

• Minimum two years’ experience as a Food Service Ambassador or waiter.
• Experience in hotel/restaurant environment is advantageous.
• Must be able to work shifts, weekends and public holidays.
• Good knowledge of food & wine and strong guest focus.
• Willing to help out where needed; friendly and professional.

Responsibilities

• Work across food and beverage outlets (restaurant, room service, events).
• Prepare service areas, welcome and seat guests, and serve from start to finish.
• Upsell products and meet targets while delivering personalized guest experiences.

Skills

Customer service

Communication skills

English fluency

Teamwork

Adaptability

Tools

Micros experience

Job description

Oude Werf Hotel in Stellenbosch is seeking a dedicated Food Service Ambassador for a fixed-term contract. You will welcome and seat guests, service from start to finish across restaurant, room service and events, upsell products, and help achieve targets with a guest-first approach.

Requirements include a minimum of two years’ experience in food service, strong communication and knowledge of food and wine, flexibility for shifts, weekends and holidays, and micros experience.