Food & Beverage Guest Experience Ambassador — Training & Growth

Vineyard Hotel; Stellenbosch; On-site; ZAR 100,000 - 145,000; Full time

Benefits offered by this job

21 days leave per annum

Training and development opportunities

Risk benefits

Job summary

Oude Werf Hotel Stellenbosch seeks a Food Service Ambassador for a fixed-term contract. You will work across outlets including room service, restaurant and events, preparing spaces, greeting guests, seating them, and delivering attentive service from start to finish.

The role includes upselling and achieving targets while maintaining the hotel’s standards and values in all interactions. Weekend and holiday shifts are required.

Qualifications

• Minimum two years' experience as a Food Service Ambassador (Waiter).
• Must be able to work shifts, weekends & public holidays as per roster.
• Micros experience will be required.
• Must live the company values.

Responsibilities

• Prepare the dining area for service and set up outlets.
• Welcome, seat and assist guests from start to finish of their dining or conference experience.
• Serve guests and upsell products to meet targets.

Skills

Communication skills

Customer service

Teamwork

Attention to detail

Tools

Micros POS

Job description

Oude Werf Hotel Stellenbosch seeks a Food Service Ambassador for a fixed-term contract. You will work across outlets including room service, restaurant and events, preparing spaces, greeting guests, seating them, and delivering attentive service from start to finish.

The role includes upselling and achieving targets while maintaining the hotel’s standards and values in all interactions. Weekend and holiday shifts are required.