Food & Beverage Supervisor - On-site

Placements24; Gauteng; On-site; ZAR 83,000 - 124,000; Full time

Benefits offered by this job

Staff meals provided during shifts

Discounted hotel stays and F&B

Career advancement opportunities

Training and development

Job summary

Placements24 in Pretoria is seeking a motivated Food & Beverage Supervisor to oversee dining outlets and banquet services on-site. You will lead a team, manage stock and ensure exceptional guest experiences through high standards of service and hospitality.

Role requires hands-on leadership, attention to detail and a passion for guest satisfaction. The position offers an opportunity to grow within a dynamic hotel group and to contribute to a positive work environment.

Qualifications

• 2+ years of supervisory experience in F&B within hospitality
• Strong leadership and ability to motivate a team
• Solid knowledge of F&B service standards, menu items and wine pairings
• Excellent customer service and interpersonal skills
• Understanding of inventory management and cost control
• Ability to work flexible hours, including weekends and holidays
• Basic health and safety regulations knowledge in food service

Responsibilities

• Supervise daily operations of hotel outlets including restaurants, bars and room service
• Lead, train and motivate F&B staff to maintain high service standards
• Manage inventory: stocktaking, ordering and receiving to control costs
• Ensure health, safety and hygiene regulations are followed in service areas
• Handle guest inquiries and resolve complaints promptly and professionally
• Assist in F&B promotions and service standards implementation
• Coordinate with kitchen team for timely delivery of orders
• Oversee table settings, cleanliness and dining ambience
• Assist in preparing F&B performance reports and schedules

Skills

Leadership

Customer service

Inventory control

Hygiene standards

Wine knowledge

Staff training

Education

High school diploma

Hospitality certification

Job description

About the Role

Our client, a bustling hotel located in Pretoria , is seeking a motivated and customer-focused Food & Beverage Supervisor to oversee daily operations within its dining outlets and banquet services. This on-site role is critical in ensuring that guests receive an exceptional dining experience, characterized by high-quality food, attentive service, and efficient operations. You will be responsible for leading a team of service staff, managing inventory, and upholding the hotel's standards of excellence. The ideal candidate possesses strong leadership abilities, a passion for hospitality, and a keen eye for detail. This position requires a hands‑on approach, with the ability to motivate and guide the F&B team to achieve outstanding results. You will play a key part in maintaining a positive and productive work environment, ensuring guest satisfaction and contributing to the overall success of the hotel's F&B department. Join a dynamic team committed to delivering superior guest experiences.

Key Responsibilities

• Supervise and coordinate the daily operations of the hotel's food and beverage outlets, including restaurants, bars, and room service.
• Lead, train, and motivate F&B service staff to ensure high standards of service delivery and guest satisfaction.
• Manage inventory, including stocktaking, ordering, and receiving of food and beverage supplies, ensuring cost control and minimizing waste.
• Ensure compliance with all health, safety, and hygiene regulations in food and beverage service areas.
• Handle guest inquiries, feedback, and complaints, resolving them promptly and professionally.
• Assist in the development and implementation of F&B promotions and service standards.
• Collaborate with the kitchen team to ensure timely and accurate delivery of food orders.
• Oversee table settings, cleanliness, and ambiance of dining areas.
• Assist in the preparation of F&B performance reports and analysis.
• Ensure efficient scheduling of F&B staff to meet operational needs.

Requirements

• Minimum of 2 years of experience in a supervisory role within the food and beverage sector of the hospitality industry.
• Demonstrated ability to lead and motivate a team effectively.
• Strong knowledge of food and beverage service standards, menu items, and wine pairings.
• Excellent customer service and interpersonal skills.
• Good understanding of inventory management and cost control principles.
• Ability to work flexible hours, including weekends, evenings, and public holidays.
• Basic understanding of health and safety regulations in a food service environment.
• Problem‑solving skills and the ability to handle pressure.
• High school diploma or equivalent; hospitality certification is an advantage.
• A positive attitude and a commitment to delivering exceptional service.

Benefits

• Competitive hourly wage.
• Opportunities for career advancement within the hotel group.
• Staff meals provided during shifts.
• Discounted rates on hotel stays and F&B services.
• A dynamic and fast‑paced work environment.
• Training and development opportunities.