Food Service Ambassador

eJobDesign; Stellenbosch Local Municipality; Presencial; ZAR 100.000 - 167.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Empowering environment

Risk benefits

21 days leave per annum

Training and development opportunities

Descripción de la vacante

Oude Werf Hotel in Stellenbosch is seeking a dedicated Food Service Ambassador for a fixed-term contract. You will welcome and seat guests, service from start to finish across restaurant, room service and events, upsell products, and help achieve targets with a guest-first approach.

Requirements include a minimum of two years’ experience in food service, strong communication and knowledge of food and wine, flexibility for shifts, weekends and holidays, and micros experience.

Formación

• Minimum two years’ experience as a Food Service Ambassador or waiter.
• Experience in hotel/restaurant environment is advantageous.
• Must be able to work shifts, weekends and public holidays.
• Good knowledge of food & wine and strong guest focus.
• Willing to help out where needed; friendly and professional.

Responsabilidades

• Work across food and beverage outlets (restaurant, room service, events).
• Prepare service areas, welcome and seat guests, and serve from start to finish.
• Upsell products and meet targets while delivering personalized guest experiences.

Conocimientos

Customer service

Communication skills

English fluency

Teamwork

Adaptability

Herramientas

Micros experience

Descripción del empleo

Stellenbosch People are the foundation of our business. Oude Werf Hotel is committed to treating everyone with fairness, respect, and an appreciation for their individuality. We seek out and collaborate with individuals who align with our values and demonstrate a strong potential for growth and development. By fostering an environment of clear roles, open communication, wellness, alignment, and transparency, we empower one another to thrive. This approach inspires pride, cultivates loyalty, and builds lasting relationships

Fixed Term Contract

Stellenbosch People are the foundation of our business. Oude Werf Hotel is committed to treating everyone with fairness, respect, and an appreciation for their individuality. We seek out and collaborate with individuals who align with our values and demonstrate a strong potential for growth and development. By fostering an environment of clear roles, open communication, wellness, alignment, and transparency, we empower one another to thrive. This approach inspires pride, cultivates loyalty, and builds lasting relationships

As a Food Service Ambassador, you will work in any food and beverage outlet such as room service, restaurant and conference and events. You will prepare the area for service, welcome and seat guests, serve guests from the start to the finish of their dining or conference experience whilst providing personalized guest experience, upselling products, and meeting targets.

Requirements

• Minimum two years’ experience as a Food Service Ambassador (Waiter)
• Previous employment within the hotel restaurant industry will be to your advantage
• Must be able to work shifts, weekends & public holidays as per roster
• Good knowledge of food & wine
• Basic barista skills will be to your advantage
• Strong communication skills and telephone etiquette
• Willing to help out where need
• Friendly personality and professional appearance
• Must be customer service orientated
• Must be able to work under pressure
• Micros experience will be required
• Must live the company values

Competencies

• Reliability & Adaptability
• Eye for Detail
• Stress Tolerance – calm under pressure
• Communication – Verbal & Written. Excellent communication skills with fluency in English (an additional language would be an advantage)
• Interpersonal Sensitivity
• Customer Focus & Teamwork
• Calm temperament
• Build & Maintain Working Relationships.

Weoffer

• An empowering environment.
• A remuneration package including risk benefits
• 21 working days leave per annum

Benefits

• Other company benefits
• Training and development opportunities

Please apply by no later than close of business on 09 November 2026.

Only short-listed external applicants will be contacted.

Preference will be given to candidates who meet the requirements of our Employment Equity Plan