Guest-Driven F&B Service Expert

Protea Hotels by Marriott®; Cape Town; On-site; ZAR 180,000 - 260,000; Full time

Job summary

Protea Hotels by Marriott® in Cape Town is seeking a Food & Beverage Service Expert to deliver guest-focused dining experiences. You will set tables, greet guests, coordinate with kitchen, and ensure timely, accurate service across all outlets.

The role requires a professional appearance, strong communication, and the ability to handle cash and MICROS transactions. You will join a diverse team committed to safety, quality, and memorable hospitality for every guest encounter.

Qualifications

• Education: Higher Education, Diploma or equivalent.
• 1 year of related work experience preferred.
• Strong customer service, communication, and teamwork.

Responsibilities

• Address guests' service needs professionally and promptly.
• Welcome guests with a smile and friendly greeting.
• Coordinate with kitchen and service staff to deliver orders.
• Maintain cleanliness and safety standards throughout service.
• Manage cash handling and MICROS system transactions.

Skills

Customer service

Teamwork

Interpersonal skills

Diversity relations

Communication

Listening

Education

Higher Education Diploma or equivalent

Tools

MICROS POS

Job description

Protea Hotels by Marriott® in Cape Town is seeking a Food & Beverage Service Expert to deliver guest-focused dining experiences. You will set tables, greet guests, coordinate with kitchen, and ensure timely, accurate service across all outlets.

The role requires a professional appearance, strong communication, and the ability to handle cash and MICROS transactions. You will join a diverse team committed to safety, quality, and memorable hospitality for every guest encounter.