Guest-Focused Hotel Cleanliness Specialist

Protea Hotels by Marriott®; Cape Town; On-site; ZAR 120,000 - 160,000; Full time

Job summary

Protea Hotels by Marriott® in Cape Town seeks a dedicated Hotel Cleanliness Expert to maintain guest rooms and public areas to high standards. You will stock carts, assist with guest requests, and support daily housekeeping operations to ensure a memorable stay.

Responsibilities include cleaning guest rooms, bathrooms, and public spaces, while following safety and quality policies. A professional appearance and strong team collaboration are essential.

Qualifications

• Hospitality-focused customer service experience.
• Ability to clean and maintain guest rooms and public areas to standards.
• Strong adherence to safety and cleanliness policies.

Responsibilities

• Ensure guest rooms, suites, and public spaces are clean and organized.
• Restock supplies and manage linens and amenities.
• Respond to guest requests promptly and courteously.
• Follow safety procedures and report maintenance needs.
• Maintain confidentiality and professional appearance and communications.

Skills

Guest relations

Housekeeping

Public spaces

Communication

Safety compliance

Education

Diploma or equivalent

Job description

Protea Hotels by Marriott® in Cape Town seeks a dedicated Hotel Cleanliness Expert to maintain guest rooms and public areas to high standards. You will stock carts, assist with guest requests, and support daily housekeeping operations to ensure a memorable stay.

Responsibilities include cleaning guest rooms, bathrooms, and public spaces, while following safety and quality policies. A professional appearance and strong team collaboration are essential.