Graduate IT Support Specialist

Placements24; Sandton; Hybrid; ZAR 180,000 - 260,000; Full time

Job summary

Placements24 is seeking a Graduate IT Support Specialist for a fully remote role. You will assist users, troubleshoot hardware and software issues, and support IT infrastructure across locations. This entry-level position is ideal for recent IT graduates seeking hands-on experience in a remote-first environment.

The role emphasizes customer service, problem-solving, and proactive monitoring, with opportunities to grow in a technology consultancy that values collaboration and continuous learning.

Qualifications

• Foundation in IT systems and hardware/software basics.
• Strong desire to support users in a remote setting.
• Entry-level role suitable for recent IT graduates.

Responsibilities

• Provide technical assistance to employees remotely.
• Troubleshoot hardware and software issues.
• Ensure smooth operation of IT infrastructure.

Skills

IT fundamentals

Customer service

Education

Recent IT graduate

Job description

About the Role

Our client, a leading technology consultancy, is actively recruiting a Graduate IT Support Specialist for a **fully remote** position. This role is designed for enthusiastic individuals with a foundational understanding of IT systems and a strong desire to support users in a virtual setting. You will be responsible for providing technical assistance, troubleshooting hardware and software issues, and ensuring the smooth operation of IT infrastructure for employees across various locations. This is a perfect entry point for recent IT graduates to hone their technical skills and customer service abilities in a **remote-first** work environment, contributing to a seamless technological experience for the entire organization.