Golf Reservations Coordinator

Fancourt; South Africa; On-site; ZAR 134,000 - 167,000; Full time

Job summary

Fancourt in George, South Africa, is recruiting a Golf Reservations Coordinator to ensure all golf bookings and enquiries are processed accurately and efficiently. The role requires excellent communication, reliability, and strong organisational skills to deliver exceptional guest service.

Responsibilities include managing tee times, distributing daily sheets, coordinating golf days, and liaising with members and guests.

Qualifications

• Grade 12 or equivalent and at least 2 years in general office administration.
• Working knowledge of MS Office is essential.
• Golf knowledge is advantageous.

Responsibilities

• Make golf bookings for individuals or small groups.
• Compile and distribute the daily Tee sheet and forward to the relevant parties.
• Print golf cart rental list and forward to the Pro-shop.
• Assist the Golf Coordinator with golf days, groups etc.
• Liaise with members, guests and assist in the Pro Shop when required.
• Process and manage golf tee times bookings and enquiries.
• Handle golf tee time related enquiries via telephone, email and online platforms.
• Record tee time reservations ensuring details are recorded accurately on the reservation systems.
• Compile and distribute daily tee sheet and golf cart rental reports.
• Assist in coordinating and providing assistance in Reservations Department.

Skills

Excellent communicator

Telephone etiquette

Organised

Customer service

Education

Grade 12 or equivalent

Tools

MS Office

Job description

NOW RECRUITING - GOLF RESERVATIONS COORDINATOR!

Fancourt, South Africa’s premier golfing, leisure and lifestyle destination, is situated in George in the heart of the Garden Route.

Fancourt, South Africa’s premier golfing, leisure and lifestyle destination, is situated in George in the heart of the Garden Route. We are now accepting applications for a Golf Reservations Coordinator – someone to ensure that all golf reservations and enquiries are timeously processed and accurate data captured efficiently to exceed guests’ expectations.

The ideal candidate must be an excellent communicator with good telephone etiquette, must be able to provide guests/ members with excellent service and must be reliable, honest and organised. Golf knowledge will be advantageous.

We consider the following as essential:

• Grade 12 or equivalent,
• At least 2 years working experience in general office administration and a working knowledge of MS Office are essential.

Duties & Responsibilities (areas and indicators listed are not exhaustive and may be changed / supplemented to accommodate business needs from time to time):

• Make golf bookings for individuals or small groups,
• Compile and distribute the daily Tee sheet and forward to the relevant parties,
• Print golf cart rental list and forward to the Pro-shop,
• Assisting the Golf Coordinator with golf days, groups etc.,
• Liaise with members, guests and assist in the Pro Shop when required,
• To process and manage golf tee times bookings and enquiries,
• Handling golf tee time related enquiries via telephone calls, emails and online platforms,
• Record tee time reservations ensuring that booking and guest details are recorded accurately on the reservation systems,
• Compile and distribute daily tee sheet and golf cart rental reports, as required, in relation to tee time bookings and availability,
• Assists in coordinating and providing assistance in Reservations Department.

We are looking for candidates who have their own accommodation in George / surrounds, who are prepared to work weekends, public holiday and shifts, and who are fit and able to carry out the normal responsibilities attached to this role.