Golf Concierge

Fancourt; South Africa; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Fancourt in George, South Africa, invites applications for a Golf Concierge. You will welcome members and guests, ensure golf requirements are met, stage carts, allocate caddies, and support starters and marshals to deliver a world-class on-course experience.

Required: Grade 12 or equivalent, thorough golf knowledge, at least 1 year in a golf environment, exceptional customer service, reliability, and initiative; comfortable with weather and weekend/holiday work.

Qualifications

• Grade 12 or equivalent.
• Thorough knowledge of the game of golf (rules and etiquette).
• Minimum 1 year experience in a golf environment.
• Proven record of good people skills and exceptional customer service.
• Must comprehend verbal and written instructions and perform with limited supervision.
• Must be reliable and trustworthy; show initiative to meet/exceed customer expectations.

Responsibilities

• Welcoming members and guests and ensuring all player requirements are met.
• Staging of golf carts and allocation of caddies.
• Acting as starter and course marshal during play.
• Operating driving range and drinks cart as needed; assisting at caddy shack.
• Other on-course and administrative duties as assigned.

Skills

People skills

Customer service

Golf knowledge

Follow instructions

Reliability

Initiative

Education

Grade 12

Job description

NOW RECRUITING - GOLF CONCIERGE!

Fancourt, South Africa’s premier golfing, leisure and lifestyle destination, is situated in George in the heart of the Garden Route.

Fancourt, South Africa’s premier golfing, leisure and lifestyle destination, is situated in George in the heart of the Garden Route. Our Golf Services department is now accepting applications for a Golf Concierge someone who understands golf, has a positive service orientated attitude and a passion for this industry.

In this role you will be responsible for meeting and exceeding our member and guest golfing expectations: ensuring the players receive a world-class experience as expected of a 5-star resort. You will be required to multi-task and perform various general golf duties: welcoming members and guests, ensure all player requirements are met, staging of golf carts, allocation of caddies, act as starter, act as course marshal, driving range operator, drinks cart operator, caddy shack attendant, etc.

Other operational duties and responsibilities might include: (areas and indicators listed are not exhaustive and may be changed / supplemented to accommodate business needs from time to time):

• Stock controls and cash-up,
• Daily handover reports,
• Actively manage the golfer experience on the course,
• Assist golfers with general requirements,
• Some administrative duties.

We consider the following as essential and will test / check for examples of achievement or success in these requirements listed:

• Grade 12 or equivalent,
• Thorough knowledge of the game of golf (the rules and etiquette, golfer requirements, etc.),
• A minimum of 1 years’ experience working in a golf environment,
• The ideal candidate must have a proven record of good people skills, and exceptional customer service,
• Must be able to comprehend verbal and written instructions, must be able to successfully carry out such tasks with limited supervision,
• Must be reliable and trustworthy,
• Must show initiative in line with meeting and exceeding customer expectations.

The successful candidate will be physically fit to carry out all reasonable duties associated with this role, and will be able and willing to work additional hours, weekends and public holidays. This job will also require the successful candidate to work in all kinds of weather conditions.

Application Process

Closing date

02 November 2026

PLEASE NOTE

The Company’s Employment Equity Plan will be taken into consideration with all appointments.

Should you not be contacted within two weeks of the closing date, please consider your application as unsuccessful.