Global E-commerce Ops Lead - Remote

Placements24; Stellenbosch; Hybrid; ZAR 1,000,000 - 1,600,000; Full time

Benefits offered by this job

Remote-first culture

Health insurance

Retirement savings plan

Professional development

Job summary

Placements24 is seeking a Global E-commerce Operations Manager for its remote-first team. You will oversee global online sales channels, optimize platforms like Shopify, Magento, and Salesforce Commerce Cloud, and drive efficiency in international order fulfillment and customer service.

The role requires 7+ years in e-commerce operations, strong analytics with Google Analytics, and leadership of distributed teams.

Qualifications

• Minimum 7 years in e-commerce operations management.
• Experience overseeing international order fulfillment and logistics.
• Strong understanding of digital marketing, SEO/SEM, and customer acquisition.

Responsibilities

• Manage and optimize global e-commerce platforms (Shopify, Magento, SFCC) for performance and UX.
• Oversee end-to-end order fulfillment including inventory, warehousing, and shipping across markets.
• Develop strategies to improve delivery times, reduce shipping costs, and enhance customer satisfaction.

Skills

E-commerce operations

Global/order fulfillment

Analytics (Google Analytics)

Leadership/Remote teams

Cross-functional collaboration

Education

Bachelor's degree in Business Administration/E-commerce/Marketing

Tools

Shopify

Magento

Salesforce Commerce Cloud

Job description

Placements24 is seeking a Global E-commerce Operations Manager for its remote-first team. You will oversee global online sales channels, optimize platforms like Shopify, Magento, and Salesforce Commerce Cloud, and drive efficiency in international order fulfillment and customer service.

The role requires 7+ years in e-commerce operations, strong analytics with Google Analytics, and leadership of distributed teams.