German-Speaking Travel Advisor — Bookings & Support

Cb Talents; Cape Town; On-site; ZAR 203,000 - 243,000; Full time

Benefits offered by this job

Night shift allowance

Transport subsidy

Medical aid

Pension scheme

Job summary

Cb Talents in Cape Town is seeking a German-speaking customer support agent to assist international travellers by phone, webchat and email. You will manage bookings, re-bookings and cancellations while delivering a high-quality customer experience.

The role requires fluent German, a matric qualification, and at least a year of relevant call centre or travel industry experience. Night shifts and local benefits are included.

Qualifications

• Fluent German language skills required.
• Minimum 12 months experience in international call centre or travel industry.
• Clear criminal and credit record.
• Must be able to live and work in Cape Town.

Responsibilities

• Help international customers by phone, webchat and email.
• Handle bookings, re-bookings and cancellations.
• Proactively solve problems and own the customer experience.

Skills

Fluent German

International call centre experience

Education

Grade 12 / Matric

Job description

Cb Talents in Cape Town is seeking a German-speaking customer support agent to assist international travellers by phone, webchat and email. You will manage bookings, re-bookings and cancellations while delivering a high-quality customer experience.

The role requires fluent German, a matric qualification, and at least a year of relevant call centre or travel industry experience. Night shifts and local benefits are included.