German-Speaking Support Agent — Global Retail in Durban

Cross Border Talents; Cape Town; On-site; ZAR 180,000 - 260,000; Full time

Benefits offered by this job

Competitive salary package

Performance-based bonuses

Paid training and onboarding

Opportunity to work on aninternational

Modern on-site office in Umhlanga, Dur

Clear career progression and long-term

Multicultural work environment

Job summary

German-speaking Customer Support Agents are needed in Durban to join an international retail project. You will handle inquiries via phone, email, and live chat, helping customers with orders, deliveries, returns, and product information.

We offer paid training, performance-based bonuses, and a modern on-site office in Umhlanga. Join a professional, multicultural team and advance your career through clear progression.

Qualifications

• German language proficiency required.
• Previous customer service experience preferred.
• Ability to work in a fast-paced environment.

Responsibilities

• Support German-speaking customers via phone, email, and live chat.
• Assist with orders, deliveries, returns, and product information.
• Provide accurate, professional customer service and document interactions.

Skills

German language

Customer support

Job description

German-speaking Customer Support Agents are needed in Durban to join an international retail project. You will handle inquiries via phone, email, and live chat, helping customers with orders, deliveries, returns, and product information.

We offer paid training, performance-based bonuses, and a modern on-site office in Umhlanga. Join a professional, multicultural team and advance your career through clear progression.