German Speakers Wanted in Durban!

Cross Border Talents; Cape Town; Vor Ort; ZAR 180.000 - 260.000; Vollzeit

Benefits dieser Stelle

Competitive salary package

Performance-based bonuses

Paid training and onboarding

Opportunity to work on aninternational

Modern on-site office in Umhlanga, Dur

Clear career progression and long-term

Multicultural work environment

Zusammenfassung

German-speaking Customer Support Agents are needed in Durban to join an international retail project. You will handle inquiries via phone, email, and live chat, helping customers with orders, deliveries, returns, and product information.

We offer paid training, performance-based bonuses, and a modern on-site office in Umhlanga. Join a professional, multicultural team and advance your career through clear progression.

Qualifikationen

• German language proficiency required.
• Previous customer service experience preferred.
• Ability to work in a fast-paced environment.

Aufgaben

• Support German-speaking customers via phone, email, and live chat.
• Assist with orders, deliveries, returns, and product information.
• Provide accurate, professional customer service and document interactions.

Kenntnisse

German language

Customer support

Jobbeschreibung

About the job German Speakers Wanted in Durban!

We are currently recruiting German-speaking Customer Support Agents to join an exciting international retail customer service project based inDurban.

This is an excellent opportunity for German speakers who want to work in a professional, fast-paced environment while gaining experience on a global retail campaign.

Key Responsibilities

• Support German-speaking customers via phone, email, and live chat
• Assist with retail-related inquiries including orders, deliveries, returns, and product information
• Provide accurate, professional, and customer-focused service
• Resolve customer issues and escape complex cases when required
• Accurately document all customer interactions in internal systems
• Meet service quality, productivity, and customer satisfaction targetsWork closely with team leaders and colleagues to improve customer experience

What We Offer

• Competitive salary package
• Performance-based bonuses
• Paid training and structured onboarding
• Opportunity to work on an international retail project
• Modern on-site office environment in Umhlanga, Durban
• Clear career progression and long-term growth opportunities
• Professional, inclusive, and multicultural work environment