German-Speaking Support Agent — Global Retail, Durban

Cross Border Talents; Stellenbosch; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Competitive salary

Bonuses

Paid training

International project

Modern office

Job summary

Cross Border Talents is seeking German-speaking Customer Support Agents for an international retail project in Durban. You will handle inquiries via phone, email, and live chat, helping customers with orders, deliveries, returns, and product information.

Join a professional, fast-paced environment with paid training, structured onboarding, performance bonuses, and clear career progression in a modern on-site office in Umhlanga, Durban.

Qualifications

• German language proficiency required.
• Strong written and verbal communication skills.
• Experience in customer support is a plus.

Responsibilities

• Support German-speaking customers via phone, email, and live chat.
• Assist with orders, deliveries, returns, and product information.
• Document interactions accurately in internal systems.

Skills

German language

Job description

Cross Border Talents is seeking German-speaking Customer Support Agents for an international retail project in Durban. You will handle inquiries via phone, email, and live chat, helping customers with orders, deliveries, returns, and product information.

Join a professional, fast-paced environment with paid training, structured onboarding, performance bonuses, and clear career progression in a modern on-site office in Umhlanga, Durban.