German-Speaking Support Specialist – SA Based, Travel & Stay

Cross Border Talents; Durban; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Local flight within South Africa provided

Accommodation provided

Opportunity to work in an international environment

Job summary

A leading recruitment agency is looking for a German-speaking Customer Support Specialist to join their team in South Africa. The ideal candidate will excel in providing assistance to customers through various communication channels and will be responsible for resolving inquiries to achieve a high level of customer satisfaction. Candidates must be fluent in German and possess good English skills. The position offers benefits like local flights and accommodation.

Qualifications

• Native or C2 level German is essential.
• B2 level or higher English communication skills required.
• Previous experience in customer service is a plus.

Responsibilities

• Provide customer support in German via phone, email, and chat.
• Handle customer inquiries and resolve issues efficiently.
• Maintain a high level of customer satisfaction.

Skills

Native or C2 level German

B2 level or higher English

Strong communication and problem-solving skills

Job description

A leading recruitment agency is looking for a German-speaking Customer Support Specialist to join their team in South Africa. The ideal candidate will excel in providing assistance to customers through various communication channels and will be responsible for resolving inquiries to achieve a high level of customer satisfaction. Candidates must be fluent in German and possess good English skills. The position offers benefits like local flights and accommodation.