Store Leader: Drive Growth & Customer Experience

TFG Limited; George; On-site; ZAR 223,200 - 334,800; Full time

Job summary

A retail company in George, Western Cape, is seeking a Store Manager to drive store performance, manage expenses, and ensure customer satisfaction. The ideal candidate will have at least 3 years of retail experience, including 1 year in a leadership role. This position requires strong skills in customer service delivery and team management. Additional responsibilities include overseeing merchandising strategies and stock management. Competitive salary and benefits included.

Qualifications

• Minimum 3 years retail experience with at least 1 year in a store leadership role.

Responsibilities

• Drive turnover to meet targets.
• Control expenses effectively.
• Manage stock losses to align with company standards.
• Oversee recruitment and development of team members.
• Implement in-store merchandising strategies.
• Ensure customer satisfaction through service strategies.

Skills

Builds Customer Loyalty

Customer Service Delivery

Customer Value Management

Customer-Focused Approach

Effectively Presents Solutions

Knows the Buying Influences

Leverages Digital Communications with Customers

Manages Resistance

Managing the Sales Process

Negotiation & Selling

Policy & procedures

Strategic Sales Planning

Leadership

Education

Matric certificate

Job description

A retail company in George, Western Cape, is seeking a Store Manager to drive store performance, manage expenses, and ensure customer satisfaction. The ideal candidate will have at least 3 years of retail experience, including 1 year in a leadership role. This position requires strong skills in customer service delivery and team management. Additional responsibilities include overseeing merchandising strategies and stock management. Competitive salary and benefits included.