Position Overview
Legend Hospitality Group is seeking an experienced General Manager to oversee Legend Golf & Safari Resort, ensuring excellent guest experiences, operational efficiency and profitability.
Key Responsibilities
- Oversee daily resort operations, including accommodation, food and beverage outlets, leisure facilities and events.
- Manage departmental heads and lead teams to achieve operational excellence.
- Develop strategies to increase revenue, occupancy and profitability.
- Manage budgets, financial forecasts, operational costs and stock control.
- Maintain high standards of guest service, food quality and property presentation.
- Build relationships with travel agents, tour operators and corporate clients.
- Identify new business opportunities and drive revenue growth.
- Monitor guest feedback and implement service improvements.
- Ensure compliance with company policies, health and safety requirements and food safety standards.
Minimum Requirements
- Relevant qualification in Hospitality, Hotel or Business Management.
- Minimum 5 years' senior hospitality or resort management experience.
- Proven experience managing teams, budgets and financial performance.
- Experience in food and beverage operations is advantageous.
- Strong leadership, commercial awareness and problem-solving skills.
- Excellent communication and organisational abilities.
- Willingness to work weekends and public holidays when required.
Ideal Candidate
A hands-on, commercially minded hospitality professional.