Funeral Funds Administrator & Claims Specialist

Salt Employee Benefits; Wes-Kaap; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Salt Employee Benefits is hiring a Funeral Fund Administrator in South Africa to manage memberships, dependants, premiums and claims with accuracy. The role supports data integrity and reliable client service. You will handle reconciliations, billing, and data validation, maintain auditable records, and ensure compliance with POPIA.

Experience in funeral fund or employee benefits is preferred. This position demands attention to detail, strong Excel skills, and the ability to work with insurers

Qualifications

• 3+ years Funeral fund administration experience.
• 3+ years claims administration experience.
• 3+ years member administration experience.
• 3+ years insurance administration experience.
• 3+ years employee benefits administration experience.
• Strong data integrity and reconciliation skills.

Responsibilities

• Administer member and dependents data accurately.
• Process funeral fund claims and monitor status.
• Manage premium billing and reconciliations.
• Maintain auditable records and data integrity.
• Respond to client and insurer queries within SLA.
• Ensure compliance with POPIA and internal controls.
• Register new memberships and process changes.
• Validate documentation and eligibility.
• Submit valid claims to insurers.
• Liaise with stakeholders to resolve issues.

Skills

Excel

Claims processing

Member administration

Administration systems

Reconciliations

Compliance

Education

Grade 12 / Matric

Insurance qualification preferable

Employee Benefits qualification preferable

Finance qualification advantageous

Accounting qualification advantageous

Business Administration qualification advantageous

Job description

Salt Employee Benefits is hiring a Funeral Fund Administrator in South Africa to manage memberships, dependants, premiums and claims with accuracy. The role supports data integrity and reliable client service. You will handle reconciliations, billing, and data validation, maintain auditable records, and ensure compliance with POPIA.

Experience in funeral fund or employee benefits is preferred. This position demands attention to detail, strong Excel skills, and the ability to work with insurers