Claims Specialist — End-to-End Validation & Client Care

WatersEdge Solutions; Johannesburg; On-site; ZAR 300,000 - 400,000; Full time

Benefits offered by this job

Market-related salary

Performance-based annual bonus

Subsidised Life and Disability Cover

Funeral Cover

Job summary

A leading financial services company in Johannesburg is looking for a dedicated Claims Specialist to enhance their claims process within the funeral and insurance sector. The ideal candidate will validate registered claims, ensuring accuracy and customer satisfaction. Applicants should have 3-5 years of experience in claims assessment and strong communication skills in English and Afrikaans. This full-time role offers a market-related salary and performance-based bonuses, with the opportunity to make a positive impact on clients' lives.

Qualifications

• Matric / NQF 4 minimum required.
• 3-5 years of experience in Claims Assessment or Claims Validation.
• Strong working knowledge of Microsoft Office and Outlook.

Responsibilities

• Validate registered claims for accuracy and completeness.
• Prepare and reconcile claims for payment.
• Offer support and guidance to clients on claim queries.
• Meet production and quality benchmarks.

Skills

Claims Assessment

Attention to detail

Communication Skills (English and Afrikaans)

Team Player

Problem-solving skills

Education

Matric / NQF 4 minimum

Tools

Microsoft Office

Dionysus claims processing platform

Job description

A leading financial services company in Johannesburg is looking for a dedicated Claims Specialist to enhance their claims process within the funeral and insurance sector. The ideal candidate will validate registered claims, ensuring accuracy and customer satisfaction. Applicants should have 3-5 years of experience in claims assessment and strong communication skills in English and Afrikaans. This full-time role offers a market-related salary and performance-based bonuses, with the opportunity to make a positive impact on clients' lives.