Funeral Fund Operations & Claims Specialist

Salt Employee Benefits; Gauteng; On-site; ZAR 300,000 - 460,000; Full time

Job summary

Salt Employee Benefits is seeking a Funeral Fund Administrator to accurately administer memberships, dependants and premiums, process claims and maintain reconciliations. The role emphasizes data integrity, client service, and adherence to fund rules and POPIA.

Ideal candidates will have 3+ years in funeral fund administration or related insurance settings and strong Excel and administration systems skills.

Qualifications

• Bachelor level or equivalent in business/finance is not required; candidates must have strong administrative and data accuracy skills.
• Experience in funeral funds, insurance, or employee benefits is preferred.
• Experience with reconciliations, premium/claims processing and client service is required.

Responsibilities

• Handle member and dependent administration accurately and timely.
• Process funeral claims and monitor progression with insurers.
• Manage premium billing and reconciliations to ensure data integrity.
• Maintain auditable records and comply with fund rules and POPIA.
• Provide excellent client service and respond to queries within SLA.
• Record and verify documentation, registrations, amendments, exits and reinstatements.

Skills

Excel proficiency

Claims processing

Member administration

Administration systems

Reconciliations

Compliance

Education

Grade 12 / Matric

Insurance qualification preferable

Employee Benefits qualification preferable

Finance qualification advantageous

Accounting qualification advantageous

Business Administration qualification advantageous

Job description

Salt Employee Benefits is seeking a Funeral Fund Administrator to accurately administer memberships, dependants and premiums, process claims and maintain reconciliations. The role emphasizes data integrity, client service, and adherence to fund rules and POPIA.

Ideal candidates will have 3+ years in funeral fund administration or related insurance settings and strong Excel and administration systems skills.