Fully Remote Customer Support Specialist (Global Team)

Placements24; Gauteng; Remote; ZAR 120,000 - 180,000; Full time

Job summary

Placements24 is seeking a proactive Graduate IT Support Specialist to join a remote-first IT department. You will troubleshoot hardware and software issues, assist users, and help maintain IT systems from your home office.

Ideal candidates are recent graduates with strong problem-solving skills and excellent communication. This entry-level role offers hands-on training and exposure to a collaborative team committed to delivering reliable technical support across the business.

Job description

Graduate IT Support Specialist

Our client is seeking a proactive and technically adept Graduate IT Support Specialist to join their fully remote IT department. This is a prime opportunity for a recent graduate to build a career in IT support, providing essential technical assistance to users across the organization. You will be responsible for troubleshooting hardware and software issues, managing user accounts, and ensuring the smooth operation of IT systems. This role operates on a remote-first basis, allowing you to contribute effectively from your home office. We are looking for individuals with a strong problem-solving aptitude, excellent communication skills, and a passion for technology. You will be part of a collaborative team dedicated to providing exceptional IT services and support, contributing to the overall efficiency and productivity of the business