Frontshop Associate: Merchandising & Customer Service

Dis-Chem Pharmacies Limited; Wes-Kaap; On-site; ZAR 100,000 - 167,000; Full time

Job summary

Dis-Chem Pharmacies Limited in South Africa is seeking a Frontshop Assistant for the Okavango store to maintain merchandising standards and support customer service at the point of sale in line with Dis-Chem policies and procedures.

The role requires Grade 12 (Matric) and up to 6 months of retail experience. Advantageous: 1 year retail experience and certification in Retail Business Management. You will manage stock, assist customers, and process payments while upholding company standards.

Qualifications

• Knowledge of retail operations and administration.
• Finds solutions to potential issues and knows when to elevate.
• Understands basic arithmetic (addition, subtraction, multiplication, division).
• Conveys ideas and facts verbally.
• Addresses customer questions promptly.
• Recognises need for procedures and follows them.
• Takes personal responsibility for quality and timeliness of work.

Responsibilities

• Ensure full product ranges are on shelves and neatly presented.
• Maintain stock to avoid sell-by-date issues.
• Restock merchandise to maximise sales.
• Handle transactions and payments at the front of store.
• Assist with stock checks and stocktaking.
• Keep storeroom tidy and organised.
• Provide friendly, helpful customer service and advice.

Skills

Retail operations

Customer service

Arithmetic

Communication

Problem solving

Education

Grade 12

Tools

Microsoft Word

Microsoft Excel

Outlook

SAP

Job description

Dis-Chem Pharmacies Limited in South Africa is seeking a Frontshop Assistant for the Okavango store to maintain merchandising standards and support customer service at the point of sale in line with Dis-Chem policies and procedures.

The role requires Grade 12 (Matric) and up to 6 months of retail experience. Advantageous: 1 year retail experience and certification in Retail Business Management. You will manage stock, assist customers, and process payments while upholding company standards.