Front Office Manager - Limpopo

HotelJobs; South Africa; On-site; ZAR 420,000 - 540,000; Full time

Job summary

HotelJobs seeks an experienced Front Office Manager to lead operations for a 100+ room hotel. You will drive guest relations, team leadership, reservations, rate control and ensure night audit reconciliation is accurate.

Opera PMS experience is essential; Opera Cloud is a plus. Must hold a diploma/degree in Hospitality Management and be willing to work in a high-volume environment with conference group handling. SA national preferred.

Qualifications

• Diploma or degree in Hospitality Management or related field.
• 3–5 years in a senior hotel front office management role in hotels with over 100 rooms.
• Strong on guest relations, team leadership, reservations and rate control, cashiering and night audit reconciliation.
• Accountable for room revenue integrity.
• Opera experience essential and Opera Cloud an advantage.
• Experience in a high-volume hotel with 100+ rooms essential.
• Accustomed to dealing with conference group check ins and outs.
• Drivers licence essential, own car preferred.
• Open to South African nationals only.

Responsibilities

• Oversee front office operations for a 100+ room hotel.
• Maintain room revenue integrity and accurate night audit reconciliation.
• Lead guest relations and a team, manage reservations and rate control.
• Coordinate conference group check-ins and check-outs.

Skills

Guest relations

Team leadership

Reservations

Rate control

Cashiering

Night audit reconciliation

Education

Diploma or degree in Hospitality Management

Tools

Opera PMS

Opera Cloud

Job description

• Diploma or degree in Hospitality Management or a related field
• 3–5 years in a senior hotel front office management role in hotels with over 100 rooms
• Strong on guest relations, team leadership, reservations and rate control, cashiering and night audit reconciliation
• Accountable for room revenue integrity
• Opera experience essential and Opera Cloud an advantage
• Experience in a high-volume hotel with 100 plus rooms essential
• Accustomed to dealing with conference group check ins and outs
• drivers licence essential, own car preferred
• open to South African nationals only