Front-of-House Coordinator

Headhunters; Durban; On-site; ZAR 150,000 - 210,000; Full time

Job summary

Headhunters is seeking an organised and client‑focused Office Administrator/Receptionist to manage the front desk in a professional services environment. You will welcome visitors, answer calls, coordinate meetings and support daily office operations.

Requirements include a Grade 12, a relevant admin qualification, proficiency in Microsoft 365 apps, and the ability to multitask calmly under pressure while upholding company values of integrity, respect, ownership and excellence.

Qualifications

• Grade 12 or equivalent qualification is required.
• Relevant certificate or qualification in Office Administration, Business Administration, Reception or a related field would be advantageous.
• Previous experience in a reception, front-of-house, client-service or office administration role would be advantageous.
• Experience in professional services or financial services environment would be beneficial.
• Proficiency in Outlook, Teams, Word and Excel.
• General experience using Microsoft 365 applications in a professional office environment.
• Able to learn new systems and adapt to changing technology and business requirements.
• Confident using standard office equipment including switchboard, printer, scanner and photocopier.
• Strong data-capturing skills with accuracy and attention to detail.
• Professional, friendly communication and strong client-service skills.
• Well organised with excellent attention to detail.
• Able to manage multiple tasks and priorities efficiently.
• Reliable, proactive and able to work independently.
• Calm and composed under pressure.
• Team player with service-oriented mindset.
• Behave professionally in line with integrity, respect, ownership and excellence.

Responsibilities

• Manage the reception area and greet clients, visitors and callers professionally.
• Coordinate client and visitor hospitality, meeting-room readiness and related support.
• Provide reception-based administrative and operational support including bookings, deliveries, supplies, records and escalation of facilities-related requirements.
• Support administration, hospitality and coordination of company functions, conferences and internal events.
• Coordinate daily housekeeping with relevant team members, ensuring shared spaces are clean and ready for use.
• Contribute to the office environment by upholding company values and service excellence.

Skills

Client service

Attention to detail

Organisational skills

Multi-tasking

Independent worker

Calm under pressure

Team player

Adaptable to change

Professional communication

Reliability

Education

Grade 12

Office Administration certificate

Tools

Microsoft Outlook

Microsoft Teams

Microsoft Word

Microsoft Excel

Microsoft 365

Job description

• Grade 12 or equivalent qualification is required.
• Relevant certificate or qualification in Office Administration, Business Administration, Reception or a related field would be advantageous.
• Previous experience in a reception, front-of-house, client-service or office administration role would be advantageous.
• Experience working in a professional services, financial services or similar corporate environment would be beneficial.
• Proficiency in Microsoft Outlook, Teams, Word and Excel.
• General experience using Microsoft 365 applications in a professional office environment.
• Comfortable working with electronic filing systems, shared calendars, meeting-room booking tools and digital communication platforms.
• Able to learn new systems and adapt to changing technology and business requirements.
• Confident using standard office equipment, including a switchboard or telephone system, printer, scanner and photocopier.
• Good data-capturing skills with a high level of accuracy and attention to detail.
• Professional, friendly communication and strong client-service skills.
• Well organised with excellent attention to detail.
• Able to manage multiple tasks and priorities efficiently.
• Reliable, proactive and able to work independently.
• Calm and composed under pressure.
• Team player with a helpful, service-oriented mindset.
• Quick to learn new systems and adaptable to changing technology and business requirements.
• Behave and communicate with professionalism in line with the company's values of Integrity, Respect, Ownership and Excellence in all interactions.

Description Requirements:

• Grade 12 or equivalent qualification is required.
• Relevant certificate or qualification in Office Administration, Business Administration, Reception or a related field would be advantageous.
• Previous experience in a reception, front-of-house, client-service or office administration role would be advantageous.
• Experience working in a professional services, financial services or similar corporate environment would be beneficial.
• Proficiency in Microsoft Outlook, Teams, Word and Excel.
• General experience using Microsoft 365 applications in a professional office environment.
• Comfortable working with electronic filing systems, shared calendars, meeting-room booking tools and digital communication platforms.
• Able to learn new systems and adapt to changing technology and business requirements.
• Confident using standard office equipment, including a switchboard or telephone system, printer, scanner and photocopier.
• Good data-capturing skills with a high level of accuracy and attention to detail.
• Professional, friendly communication and strong client-service skills.
• Well organised with excellent attention to detail.
• Able to manage multiple tasks and priorities efficiently.
• Reliable, proactive and able to work independently.
• Calm and composed under pressure.
• Team player with a helpful, service-oriented mindset.
• Quick to learn new systems and adaptable to changing technology and business requirements.
• Behave and communicate with professionalism in line with the company's values of Integrity, Respect, Ownership and Excellence in all interactions.

Responsibilities but not limited to:

• Manage the reception area and serve as the first point of contact, ensuring all clients, visitors and callers receive a professional and welcoming experience.
• Coordinate client and visitor hospitality, meeting-room readiness, refreshments and related support to ensure meetings run smoothly and professionally.
• Provide reception-based administrative and operational support, including bookings, deliveries,
  supplies, records and the escalation of facilities-related requirements.
• Supports the administration, hospitality and practical coordination of company functions, conferences and internal events.
• Coordinates daily housekeeping requirements with the relevant team members, ensuring shared spaces are clean, stocked, safe and ready for use throughout the day and at the close of business.
• Contributes to the wider office environment by demonstrating company values, supporting
  operational objectives and maintaining a consistent focus on service excellence.