Front Desk & Switchboard Specialist (Remote)

Lanline Technologies; Cape Town; Remote; ZAR 120,000 - 160,000; Full time

Job summary

Lanline Technologies is seeking a friendly Receptionist & Switchboard Operator to be the first point of contact in Cape Town. You will manage incoming calls, operate the switchboard, and provide front-desk support with excellent customer service.

A Matric certificate and 1–2 years of experience are required, along with proficient English and MS Office skills. The role emphasizes professional telephone etiquette, strong organizational skills, and the ability to work remotely from Cape Town.

Qualifications

• Matric certificate required.
• 1–2 years' reception, switchboard, or front-desk experience.
• Excellent English (verbal and written) communication.
• Proficient in Microsoft Office.
• Experience with switchboard systems.
• Cape Town based.

Responsibilities

• Answer and manage incoming calls, directing to departments.
• Operate and manage the company’s switchboard.
• Handle general enquiries with a friendly, helpful approach.
• Provide front-desk reception support and accurate messages.
• Assist with administrative duties and filing.
• Maintain professional, customer-focused interactions.

Skills

Verbal & written English

Administrative abilities

Microsoft Office

Switchboard operation

Attention to detail

Customer service mindset

Communication

Education

Matric certificate

Tools

CRM systems

Job description

Lanline Technologies is seeking a friendly Receptionist & Switchboard Operator to be the first point of contact in Cape Town. You will manage incoming calls, operate the switchboard, and provide front-desk support with excellent customer service.

A Matric certificate and 1–2 years of experience are required, along with proficient English and MS Office skills. The role emphasizes professional telephone etiquette, strong organizational skills, and the ability to work remotely from Cape Town.