Temporary Receptionist

Pro Select Consulting; KwaZulu-Natal; On-site; ZAR 100,000 - 134,000; Part time

Job summary

Pro Select Consulting is recruiting for a Temporary Receptionist to provide professional front-office and administrative support. The role is to be the first point of contact, manage a multi-line switchboard, and ensure a welcoming reception environment for clients and visitors.

The ideal candidate has 2-3 years of receptionist experience, proven switchboard skills, and strong communication with excellent MS Office ability.

Qualifications

• Grade 12 / Matric; minimum 2-3 years' receptionist experience.
• Proven switchboard experience essential.
• Excellent phone and written communication skills.

Responsibilities

• Operate and manage a multi-line switchboard, handling high volumes of calls.
• Answer, screen and transfer calls to relevant departments and individuals.
• Take accurate messages and relay them promptly.
• Welcome visitors and provide professional front-office support.
• Maintain a neat, organized reception area.
• Manage visitor sign-in procedures and direct inquiries appropriately.
• Handle general email enquiries and correspondence.
• Manage incoming/outgoing mail and courier deliveries.
• Provide clerical support to various departments.
• Schedule appointments and assist with meeting arrangements.
• Maintain contact lists and reception records.
• Coordinate boardrooms and meeting facilities.
• Maintain confidentiality of sensitive information.
• Monitor office supplies and assist with stationery.
• Assist with document preparation, filing, scanning and photocopying.
• Support overall office coordination and ad hoc duties.

Skills

Switchboard management

Telephone etiquette

Verbal and written communication

MS Office proficiency

Time management

Customer service

Education

Grade 12 / Matric

Tools

MS Office

Job description

Pro Select Consulting is currently updating our Temporary Receptionist database, we are accepting applications of candidates that would be available for short term assignments for various clients. To provide professional front-office and administrative support, acting as the first point of contact for the company. The successful candidate must have proven switchboard experience and the ability to manage incoming calls, direct enquiries efficiently and ensure a professional and welcoming reception environment.

Key Responsibilities:

• Operate and manage a multi-line switchboard, handling high volumes of incoming calls.
• Answer, screen and transfer calls to the relevant departments and individuals.
• Take accurate messages and ensure they are relayed timeously.
• Welcome and assist visitors, clients and suppliers in a professional manner.
• Manage the reception area, ensuring it remains neat, organised and presentable.
• Direct visitors and manage visitor sign-in procedures.
• Handle general email enquiries and direct correspondence accordingly.
• Manage incoming and outgoing mail, courier deliveries and collections.
• Provide general administrative and clerical support to various departments.
• Schedule appointments and assist with meeting arrangements.
• Maintain accurate contact lists, telephone directories and reception records.
• Assist with the coordination of boardrooms and meeting facilities.
• Handle enquiries professionally and ensure they are directed to the appropriate personnel.
• Maintain confidentiality when dealing with sensitive company and client information.
• Monitor office supplies and assist with stationery requirements.
• Provide support with document preparation, filing, scanning and photocopying.
• Assist with general office coordination and ad hoc administrative duties.

Personal Attributes:

• Grade 12 / Matric qualification.
• Minimum 2-3 years' experience in a receptionist or front-office position.
• Proven experience operating a multi-line switchboard is essential.
• Excellent telephone etiquette and professional communication skills.
• Strong verbal and written communication abilities.
• Computer literacy, including MS Office (Word, Excel and Outlook).
• Excellent organisational and time-management skills.
• Professional, well-presented and customer-service orientated.
• Ability to multitask and work under pressure.
• Strong interpersonal skills and a friendly, approachable disposition.
• High level of accuracy, discretion and attention to detail.