Front Desk & Guest Experience Specialist

RecruitSmith (PTY) LTD; Cape Town; On-site; ZAR 95,000 - 134,000; Full time

Job summary

Livewell Estate is seeking a professional Front Desk & Interaction Associate to maintain a welcoming reception, manage guest sign-in/out, and coordinate access control. You will greet visitors, announce appointments, and ensure communications are accurate and timely.

The role requires 1 year of receptionist experience, matric, and excellent telephone etiquette. Fluency in Afrikaans and English is preferred; duties include lounge bookings, mail handling, and daily admin tasks.

Qualifications

• Matric certificate required.
• Excellent telephone etiquette essential.
• Strong written and verbal communication.
• Ability to operate a switchboard and direct calls appropriately.
• Must have reliable and patient disposition.
• Afrikaans and English language skills preferred.

Responsibilities

• Keep the reception area neat and welcoming at all times.
• Greet visitors and manage sign-in/out system.
• Announce visitors to staff and coordinate access control.
• Manage lounge/meeting bookings and setup.
• Handle mail, newspapers, and distribution.
• Perform general clerical receptionist duties and admin tasks.
• Assist with daily reporting and handover notes.

Skills

Telephone etiquette

Switchboard operation

Interpersonal skills

Written communication

Reliability

Patience

Education

Matric Certificate

Diploma or tertiary education (advantageous)

Tools

Telephone system

Job description

Livewell Estate is seeking a professional Front Desk & Interaction Associate to maintain a welcoming reception, manage guest sign-in/out, and coordinate access control. You will greet visitors, announce appointments, and ensure communications are accurate and timely.

The role requires 1 year of receptionist experience, matric, and excellent telephone etiquette. Fluency in Afrikaans and English is preferred; duties include lounge bookings, mail handling, and daily admin tasks.