Freight Forwarding Specialist

Placements24; Mtubatuba Local Municipality; Hybride; ZAR 420 000 - 650 000; Plein temps

Avantages offerts par ce poste

Medical coverage

Retirement savings

Professional development opportunities

Résumé du poste

Placements24 seeks a Freight Forwarding Specialist in Richards Bay, KwaZulu-Natal, to manage international and domestic shipments across sea, air, and road. You will prepare documentation, coordinate with carriers and customs brokers, and maintain proactive client updates.

The role demands 4+ years in freight forwarding, strong negotiation and communication skills, and proficiency with forwarding software and Microsoft Office.

Qualifications

• Minimum 4 years of experience in freight forwarding or international logistics.
• Deep knowledge of shipping terms, incoterms, customs procedures, and global trade regulations.
• Experience with sea, air, and road transport.
• Strong negotiation and written/verbal communication skills.
• Proficiency in freight forwarding software and Microsoft Office Suite.
• Excellent organizational skills with ability to manage multiple shipments simultaneously.

Responsabilités

• Manage and coordinate international and domestic freight movements via sea, air, and road.
• Prepare and process all necessary shipping documentation, including customs declarations, bills of lading, and invoices.
• Liaise with customs brokers, shipping lines, airlines, and trucking companies to ensure smooth transit.
• Track shipments and provide regular updates to clients on their cargo status.
• Quote clients for freight services, negotiate rates with carriers, and secure competitive pricing.
• Identify and resolve any issues or delays that may arise during the shipping process.
• Ensure compliance with all relevant import/export regulations and company policies.
• Maintain accurate and up-to-date records of all shipments and transactions.
• Build and maintain strong relationships with clients, carriers, and other service providers.
• Contribute to the continuous improvement of forwarding processes and services.

Connaissances

Negotiation skills

Communication skills

Organizational skills

Customer service mindset

Problem-solving

Formation

Logistics / Supply Chain / International Trade degree

Outils

Freight forwarding software

Microsoft Office

Description du poste

About the Role

Our client, a leading international freight forwarder, is looking for a skilled Freight Forwarding Specialist to join their operations in Richards Bay, KwaZulu-Natal. This role is integral to managing the complexities of international and domestic shipments, ensuring seamless transit for clients. The ideal candidate will have a comprehensive understanding of shipping regulations, customs procedures, and various modes of transport (sea, air, road). This position requires meticulous attention to detail, strong negotiation skills with carriers, and excellent customer service abilities. You will be responsible for coordinating shipments, preparing documentation, and resolving any transit issues. The opportunity offers a hybrid work arrangement, providing flexibility while ensuring essential on-site coordination for Richards Bay operations. This is a challenging and rewarding role for a logistics professional aiming to expand their expertise in global trade and supply chain management.

Key Responsibilities

• Manage and coordinate international and domestic freight movements via sea, air, and road.
• Prepare and process all necessary shipping documentation, including customs declarations, bills of lading, and invoices.
• Liaise with customs brokers, shipping lines, airlines, and trucking companies to ensure smooth transit.
• Track shipments and provide regular updates to clients on their cargo status.
• Quote clients for freight services, negotiate rates with carriers, and secure competitive pricing.
• Identify and resolve any issues or delays that may arise during the shipping process.
• Ensure compliance with all relevant import/export regulations and company policies.
• Maintain accurate and up-to-date records of all shipments and transactions.
• Build and maintain strong relationships with clients, carriers, and other service providers.
• Contribute to the continuous improvement of forwarding processes and services.

Requirements

• Minimum of 4 years of experience in freight forwarding or international logistics.
• In-depth knowledge of shipping terms, incoterms, customs procedures, and global trade regulations.
• Experience with various transportation modes (sea, air, road).
• Excellent negotiation and communication skills, both written and verbal.
• Proficiency in freight forwarding software and Microsoft Office Suite.
• Strong organizational skills and the ability to manage multiple shipments simultaneously.
• A proactive problem-solver with a keen eye for detail.
• Customer-focused with a commitment to providing excellent service.
• Experience in Richards Bay, KwaZulu-Natal, especially concerning port operations, is highly desirable.
• A relevant qualification in Logistics, Supply Chain Management, or International Trade is preferred.

Benefits

• Our client offers a competitive salary, comprehensive benefits package including medical coverage and retirement savings options, and professional development opportunities.
• This hybrid role provides flexibility while being based in the key port city of Richards Bay, KwaZulu-Natal.