Food and Beverage Supervisor - Boutique Hotel

Placements24; Mbombela (Nelspruit); Hybrid; ZAR 180.000 - 300.000; Vollzeit

Benefits dieser Stelle

Staff discounts on hotel services

Hybrid work flexibility

Zusammenfassung

Placements24 is seeking a Food and Beverage Supervisor for a charming boutique hotel in Nelspruit. The role covers restaurant, bar and room service, with hands-on on-site leadership and administrative tasks done remotely as needed.

You will lead service staff, ensure service standards and cost controls, and collaborate with the F&B Manager to maintain high guest satisfaction in a hybrid work setting within Mpumalanga.

Qualifikationen

• Supervisory experience in F&B, preferably in hotels.
• Strong understanding of F&B operations, service standards and cost control.
• Excellent communication and interpersonal skills.
• Proven ability to lead and motivate a team.
• Knowledge of health, safety and hygiene regulations.
• Organizational skills and attention to detail.
• Ability to work flexible hours, including evenings, weekends and public holidays.
• Hybrid role with on-site operations and remote admin tasks.
• Based in or willing to relocate to Nelspruit/Mbombela area.

Aufgaben

• Supervise daily food and beverage operations, ensuring excellent service delivery.
• Assist in managing staff, including scheduling, training, and performance monitoring.
• Ensure compliance with health, safety and hygiene standards in F&B outlets.
• Manage inventory levels for food and beverages, including ordering, receiving, and storage.
• Control costs related to food and beverage, minimizing waste and maximizing profitability.
• Handle guest inquiries, feedback and complaints promptly and professionally.
• Maintain the cleanliness and presentation of dining areas, bars, and service stations.
• Support the F&B Manager in developing menus and promotional activities.
• Ensure efficient operation of the POS system.
• Conduct regular checks on food and beverage quality.
• Assist in managing room service operations and in-room dining.
• Collaborate with kitchen staff and other hotel departments.

Kenntnisse

F&B operations

Team leadership

Guest service

Communication

Cost control

Tools

POS systems

Jobbeschreibung

About the Role

Our client, a charming boutique hotel in Nelspruit , is seeking an enthusiastic and detail-oriented Food and Beverage Supervisor. This role is essential for ensuring the smooth and efficient operation of the hotel's dining facilities, including the restaurant, bar, and room service. The F&B Supervisor will work closely with the F&B Manager, lead the service team, and maintain high standards of quality and guest satisfaction. This hybrid role may involve some remote work for administrative tasks and planning, but primarily requires an on-site presence. Located in the scenic Mpumalanga province, this is a great opportunity for someone looking to advance in the hospitality industry.

Key Responsibilities

• Supervise daily food and beverage operations, ensuring excellent service delivery.
• Assist in managing staff, including scheduling, training, and performance monitoring.
• Ensure compliance with all health, safety and hygiene standards in F&B outlets.
• Manage inventory levels for food and beverages, including ordering, receiving, and storage.
• Control costs related to food and beverage, minimizing waste and maximizing profitability.
• Handle guest inquiries, feedback and complaints promptly and professionally.
• Maintain the cleanliness and presentation of dining areas, bars, and service stations.
• Support the F&B Manager in developing menus and promotional activities.
• Ensure efficient operation of the point-of-sale (POS) system.
• Conduct regular checks on food and beverage quality.
• Assist in managing room service operations and in-room dining.
• Collaborate effectively with kitchen staff and other hotel departments.

Requirements

• Previous experience in a supervisory role within the food and beverage sector, preferably in a hotel setting.
• A strong understanding of F&B operations, including service standards and cost control.
• Excellent communication and interpersonal skills.
• Proven ability to lead and motivate a team.
• Knowledge of health, safety and hygiene regulations.
• Good organizational skills and attention to detail.
• Ability to work flexible hours, including evenings, weekends and public holidays.
• Proficiency in F&B POS systems is advantageous.
• A passion for hospitality and guest service.
• Willingness to adapt to a hybrid work structure for administrative duties.
• Based in or willing to relocate to Nelspruit or surrounding areas.

Benefits

Our client offers a competitive salary, opportunities for professional growth and development, staff discounts on hotel services, and a supportive work environment within a beautiful setting in Nelspruit . This hybrid role provides a balance of operational leadership and administrative flexibility.