Food & Beverage Supervisor — Elevate Guest Experience

Radisson Hotel Group; Umhlanga Rocks; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Team member discounts

Friends & family discounts

F&B discounts

Job summary

Radisson Hotel Group is seeking a Food & Beverage Supervisor to join its F&B Team in South Africa. The role focuses on delivering exceptional guest service, leading a proactive team, and supporting department plans to achieve hotel targets.

The ideal candidate will bring hands-on supervisory experience in F&B, strong communication skills, and a passion for hospitality excellence. The position emphasizes guest satisfaction and continuous improvement in a vibrant hotel environment.

Qualifications

• Experience in food & beverage service demonstrating ability to oversee service delivery.
• Proven supervisory and managerial capabilities with hands-on leadership.
• Commitment to delivering exceptional guest service in hospitality.
• Ability to find creative solutions and support where required.
• Maintain integrity in a high-excellence environment.
• Experience with IT systems across platforms is beneficial.
• Clear, effective communication with team and guests.

Responsibilities

• Support smooth operation of the F&B department and guest service to the highest standards.
• Proactively improve guest satisfaction and respond to enquiries promptly.
• Contribute to achieving departmental plans, targets and initiatives.
• Supervise the F&B team and foster growth and performance.
• Build strong relationships with key stakeholders and departments.
• Assist in implementing service standards, profitability and cost control.
• Ensure compliance with legislation and audit requirements with proper documentation.

Skills

Experience in food & beverage service

Strong supervisory & managerial skills

Guest service orientation

Creative problem solving

Personal integrity

IT systems familiarity

Strong communication skills

Job description

Radisson Hotel Group is seeking a Food & Beverage Supervisor to join its F&B Team in South Africa. The role focuses on delivering exceptional guest service, leading a proactive team, and supporting department plans to achieve hotel targets.

The ideal candidate will bring hands-on supervisory experience in F&B, strong communication skills, and a passion for hospitality excellence. The position emphasizes guest satisfaction and continuous improvement in a vibrant hotel environment.