F&B Supervisor: Lead Guest Experience & Team Growth

Radisson Hotel Group; Umhlanga Rocks; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Up to 53% off stay at Radisson hotels

Guaranteed minimum 30% off for Friends

Exclusive discounts on Breakfast, F&B,

Job summary

Radisson Hotel Group is seeking a Food & Beverage Supervisor to join our vibrant team at a prominent property. You will oversee the F&B department, ensuring high-level service, operational efficiency, and a positive guest experience. We value proactive leadership that motivates teams to achieve hotel targets and uphold service standards.

Join us to lead with ambition, drive guest satisfaction, and contribute to a culture of growth and excellence in a dynamic hospitality environment.

Qualifications

• Experience in food & beverage service.
• Strong supervisory and managerial skills with a hands-on approach.
• Commitment to delivering exceptional guest service with a passion for hospitality.
• Ability to find creative solutions with proven problem-solving capabilities.
• Personal integrity, with the ability to work in an environment that demands excellence, time and energy.
• Experience of working with IT systems on various platforms.
• Strong communication skills.

Responsibilities

• Supports the smooth running of the food & beverage department, where all aspects of the guest food & beverage service experience are delivered to the highest levels.
• Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries.
• Supports the delivery on plans and objectives where food & beverage initiatives & hotel targets are achieved.
• Supervises the food & beverage team fostering a culture of growth, development and performance within the department.
• Builds and maintains effective working relationships with all key stakeholders.
• Supports the delivery of departmental programmes that advance service standards, profitability, and cost control.
• Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required.

Skills

Experience in F&B service

Supervisory/leadership

Guest service excellence

Creative problem solving

Integrity

IT systems experience

Strong communication

Job description

Radisson Hotel Group is seeking a Food & Beverage Supervisor to join our vibrant team at a prominent property. You will oversee the F&B department, ensuring high-level service, operational efficiency, and a positive guest experience. We value proactive leadership that motivates teams to achieve hotel targets and uphold service standards.

Join us to lead with ambition, drive guest satisfaction, and contribute to a culture of growth and excellence in a dynamic hospitality environment.